Sierra Bell

Knowledgeable bartender with strong background in delivering high-quality customer support and resolving client issues effectively. Proven ability to handle diverse customer inquiries and maintain high satisfaction ratings. Demonstrated communication and problem-solving skills to enhance customer experiences.

• Supervised team of 10 staff members.
• Achieved Training Coordinator of the year through effectively helping with all front of house training.

•Redesigned and enhanced training materials for servers, bartenders, bussers, hosts, and to-go staff, improving customer service, efficiency, and employee performance.

•Developed and implemented structured training schedules, ensuring consistency and effectiveness in staff onboarding and skill development.

•Led hands-on training sessions and meetings, mentoring new and existing FOH staff to uphold company standards and service excellence.

•Organized team-building outings to boost employee engagement, teamwork, and retention.

•Earned letters in the C.H.A.M.P.S. program, demonstrating excellence in job expectations and leadership.

•Played a key role in winning 1st place with the team at a regional Trainer Games competition, showcasing top-tier training and execution skills.