Summary
Overview
Work History
Education
Skills
Timeline
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Sierra Billeau

Burleson,TX

Summary

My name is Sierra Billeau. When I graduated high school, I immediately went into working with special needs/behavioral kids. During that time, I learned not just skills for the job, but skills for life as well. Life took me into retail, where I have been working for over two years. I am currently looking to branch out of the retail business.

Overview

6
6
years of professional experience

Work History

Supervisor

Home Depot
12.2021 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Evaluated employee performance and coached and trained to improve weak areas.

Server

Bosque Resort Restaurant & Bar
05.2018 - 08.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Teacher Aid

Whitney ISD
12.2019 - 05.2021
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
  • Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
  • Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
  • Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.

Education

No Degree - Behavioral Sciences

SNHU
New Hampshire, OH
05.2022

Skills

  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation
  • Complex Problem-Solving
  • Project Management
  • Expectation setting
  • Analytical Thinking
  • Idea Development and Brainstorming
  • Autism Spectrum Knowledge
  • Classroom Organization
  • Parent-teacher collaboration
  • Positive Reinforcement
  • Visual supports
  • Literacy Intervention
  • Social Skills Training
  • Sensory integration strategies
  • Communication Strategies
  • Life Skills Instruction
  • Emotional Disabilities Support
  • Motor Skills Development

Timeline

Supervisor

Home Depot
12.2021 - Current

Teacher Aid

Whitney ISD
12.2019 - 05.2021

Server

Bosque Resort Restaurant & Bar
05.2018 - 08.2021

No Degree - Behavioral Sciences

SNHU

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Sierra Billeau