Summary
Overview
Work History
Education
Skills
References
Timeline
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Sierra Blakely

Carol Stream,IL

Summary

Multi-talented Event Staff versed in pre-event, event and post-event support. Personable, upbeat and focused on making events successful with efficient and organized support. Reliable Hostess with 3 years of experience and outstanding multitasking abilities. Offering solid technical, interpersonal and communication skills. Punctual and focused employee. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Hostess/Event Staff

Klein Creek
04.2021 - 06.2023
  • Set up event facilities and equipment, cleaned areas, and organized supplies.
  • Provided exceptional customer service to all guests and escalated concerns where needed.
  • Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
  • Welcomed guests to events and oversaw proper seating.
  • Responded to inquiries from attendees and addressed any issues or complaints.
  • Helped organize and manage successful events with attendance of over 200 people.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Accommodated special seating requests for guests to enhance satisfaction.
  • Provided adequate supply of place settings for tables and miscellaneous supplies for work stations to last throughout assigned shift.
  • Used cash registers and credit card machines to cash out customers.
  • Completed daily side work and opening and closing duties without fail.

Babysitter

Matthew Blakely
03.2017 - 05.2020
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Assisted children with homework assignments and special projects across different subjects.
  • Provided safe transportation to and from school and extracurricular activities.
  • Supervised children engaged in physical activity, learning and social skills with peers.

Education

Associate of Arts - Psychology

College of DuPage
Glen Ellyn, IL
05.2024

High School Diploma -

Glenbard North High School
Carol Stream, IL
05.2022

Skills

  • Self-Driven and Motivated
  • Table Bussing
  • Active Listening and Communication
  • Organization and Time Management
  • Very Caring and Friendly Towards Others
  • Hardworking and Dedicated
  • Able to Work Very Well with Others
  • Customer Service

References

Kelly Patronas-Tulk

Clubhouse Manager at Klein Creek Golf Club

Phone: (630) 877-1008

Email: Kelly.patronas@gmail.com


Brian Tulk

General Manager at Klein Creek Golf Club

Phone: (815) 263-0756

Email: Briantulk@pga.com


Theresa Thomson

Director of Events at Klein Creek Golf Club

Phone: (630) 632-1196

Email: theresa.dahly@aol.com

Timeline

Hostess/Event Staff

Klein Creek
04.2021 - 06.2023

Babysitter

Matthew Blakely
03.2017 - 05.2020

Associate of Arts - Psychology

College of DuPage

High School Diploma -

Glenbard North High School

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Sierra Blakely