Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
Work History
Financial Aid Coordinator
Post University
Remote, GA
10.2023 - Current
Assessed student financial aid eligibility and prepared documents for submission to external agencies.
Monitored student accounts to ensure compliance with federal, state, and institutional regulations.
Provided guidance to students on the application process for various types of financial aid.
Maintained accurate records of all financial aid awards in accordance with regulatory requirements.
Advised students on available loan programs and helped them complete required paperwork.
Conducted audits of student files to verify accuracy of information provided by applicants.
Reviewed applications for accuracy and completeness prior to awarding funds or making adjustments.
Resolved discrepancies between reported income and expenses on student applications for aid.
Processed requests for additional loans or grants based upon changes in family circumstances.
Informed customers of loan application requirements and deadlines.
Helped customers make decisions about loans and lines of credit based on availability, terms and benefits.
Human Resource Recruiter
Aerotek- General Dynamics Electric Boat
Kings Bay, Georgia
03.2023 - 07.2023
Maintained records of applicant tracking in the HRIS system.
Scheduled on-site interviews with hiring managers and provided feedback to applicants.
Oversaw onboarding process for new hires including paperwork completion and orientation sessions.
Coordinated background checks and reference verifications for selected candidates.
Partnered with hiring managers to ensure successful onboarding of new employees into their respective roles.
Assisted in developing employee relations programs to promote positive employer-employee relationships.
Developed recruitment strategies to attract qualified candidates.
Created job postings, posted ads on job boards, and sourced passive candidates.
Reviewed resumes and cover letters for appropriate keywords, experience, and education level.
Identified potential talent through external sources such as career fairs, online job postings, referrals.
Assists with payroll
Attends budget meetings with management
Attends military TAPS classes to recruit military members that are separating from Active-Duty service
Main point of contact for all recruiting needs in Kings Bay office.
Conducted initial phone screens and interviews to assess candidate qualifications.
Human Resource Staffing Coordinator
Apollo- General Dynamics Electric Boat
Groton, Connecticut
01.2022 - 03.2023
Handles the screening of resumes and applications
Schedules the interviews, liaising with department administrative assistants
Assists recruiters with tracking candidate activity and running reports
Follows up to check that information is transferred properly
Performs a variety of administrative support tasks, which includes processing incoming and outgoing mail, scheduling, coordinating, and setting up meetings and videoconferences
Supports hiring managers with scheduling matters and communication within the department to the candidate
Performs a variety of other tasks as necessary to support the HR team and carry out day-to-day responsibilities.
Verified candidate qualifications by evaluating resumes, work history and other documents.
Maintained accurate records of all applications received for open positions.
Created job postings on various platforms, including social media sites, to reach potential candidates.
Coordinated interviews with hiring managers and conducted initial screening of applicants.
Collaborated with department heads on forecasting future staffing needs based on business objectives.
Organized career fairs and other recruiting events to meet organizational goals.
Analyzed labor market trends and salary data to ensure competitive compensation packages are offered.
Advised hiring managers on best practices related to interviewing techniques, selection criteria and offer negotiations.
Ensured compliance with federal, state and local laws pertaining to employment practices.
Human Resources Payroll
U.S. Navy PSD- Personnel Support Detachment
Groton, Connecticut
10.2021 - 01.2022
Provides customer service in a full range of Active-Duty Military
Provides services within, Pay and Personnel Support, Support Services Personnel and Commands, and Personnel Transportation Support Services
Experience in a customer service environment
HR background in the following disciplines: Military Pay, Military Personnel, Travel Claims and or Navy Transportation
Able to communicate both orally and in writing
Able to interact with others and explain complex actions taken in regard to a military members entitlements, allowances, or collections.
Maintained employee payroll records and processed payroll data accurately.
Conducted audits of employee timecards, benefits and deductions to ensure accuracy.
Developed and implemented efficient processes for accurate and timely payroll processing.
Assisted in the development of pay policies and procedures to comply with applicable laws.
Collaborated with Human Resources team members to ensure accuracy of personnel data used for payroll purposes.
Special Education Paraprofessional
Norwich Public Schools- Huntington Elementary
Norwich, Connecticut
11.2020 - 07.2021
Work with individual and small groups of students to reinforce material introduced by the teacher, and foster skills while encouraging independence
Accompany students when trips out of the classroom are necessary
Establish supportive relationship with students while maintaining the role as an authority figure
Alert the teacher and/or administrator to any problems, special information or situations
Assists with large and small group activities
Maintain a high level of ethical behavior and student confidentiality
Aid the teacher in conducting lessons that require preparation of visual aids, operations of audio-visual equipment, and other equipment used in the classroom for instructional purposes
Assists the teacher in implementing behavior social skills programs
Remain student focused, maintaining a caring, safe, developmentally appropriate environment
Assists the teacher by supporting the development and construction of new materials as needed
Punctual and consistent in meeting daily time schedules
Receptive to new ideas and suggestions
Assist the teacher in conducting routine clerical duties
Demonstrate knowledge off all transportation procedures, including early and late dismissals.
Preschool Teacher
U.S. Navy Child Development Center
Groton, CT
10.2021 - 11.2020
Assists in implementing and leading planned activities for program participants
Uses prepared curriculum and program materials
Incorporates special instructions provided by parents such as special dietary needs, physical needs, or other information that may affect the child
Cares for children and youth with special needs as directed by the supervisor
Promotes and models safety, fitness, health, and nutrition practices
Helps arrange for and/ or serve appropriate snacks or meals where applicable
Helps prepare, arrange, and maintain indoor and outdoor activity areas and materials to accommodate daily schedules
Helps create adult-made games and play materials
Assists with developing a list of needed supplies and equipment for submission to the supervisor
Helps establish a program environment that promotes positive interaction with other children, youth, and adults
Interacts with children and youth using approved child guidance and youth development techniques as provided by supervisors
Provides care, supervision, oversight, and accountability for program participants in compliance with the DOD
Maintains control of and accounts for whereabouts and safety of children and youth ranging in age from 6 weeks to 18 years
Ensures children and youth depart with authorized person according to written parental instructions
Supervises children and youth during daily schedule of indoor and outdoor activities and on field trips, outings, and special events
Observes program participants for signs that may indicate illness, abuse, or neglect and reports as directed
Incumbent is a mandatory reporter to Family Advocacy and CPS
Interacts professionally with employees, parents, and local installation command personnel
Participates in program evaluation as required
Assists in achieving and maintaining DOD certification and national accreditation where applicable
Notifies supervisor of health, fire, and safety compliance concerns
Assists in maintaining program participation data and completing required reports.
Lead Pre-Kindergarten Teacher
KinderCare
Silverdale, Washington
10.2016 - 09.2019
Lead, coach, and mentor less experienced teachers in your classroom; model behaviors and provide feedback
Implement KCE's curriculum in a way that is consistent with the unique needs of each child
Create a safe, nurturing environment where children can play and learn
Partner and communicate with parents, with a shared desire to provide the best care and education for their children
Support your center's success; partner with center staff and leadership to achieve goals around enrollment, accreditation, and engagement
Cultivate positive relationships with families, teachers, state licensing authorities, community contacts and corporate partners
Ability to build relationships with families and coworkers and create a dynamic environment where play and learning happens
Outstanding customer service skills, strong organizational skills, and the ability to multi-task and manage multiple situations effectively
Physically able to use a computer with basic proficiency
Can lift a minimum of 40 pounds
Able to assume postures in low levels to allow physical and visual contact with children, see and hear well enough to keep children safe
Engage in physical activity with children.
Quality Assurance Manager
Haselwood Chevrolet
Bremerton, Washington
01.2016 - 10.2016
Determining, negotiating, and agreeing on in-house quality procedures, standards and specifications
Assessing customer requirements and ensuring that these are met
Setting Customer service standards
Working with operating staff to establish procedures, standards, systems and procedures.
Customer Service Representative
Concentrix
Bremerton, Washington
01.2015 - 01.2016
High quality customer interactions and experiences
Troubleshoot, resolve issues, and address routine tax-support questions
Use superb computer skills and multi-tasking abilities
Actively contribute to the knowledge-based content by linking, flagging, and recommending updates
Utilize government websites and tool kits to seek out and deliver the right answer to the customer every time
Document customer interactions and properly escalate issues that do not have a known resolution
Represent the company and spirit by demonstrating empathy for the customer, empowering, and partnering with the customer, personalizing the experience, and providing them with the confidence.
Education
Master of Arts - Master of Arts
National University
01.2024
Bachelor of Arts - Sociology
National University
2021
Child Development Associate - CDA & CDA Renewal
Rasmussen College
Skills
ICIMS
ECHRIS
RECRUITING
MILITARY SOFTWARE (TOPS, NSIPS, MMPA)
MICROSOFT OFFICE PRODUCTS (WORD, POWERPOINT, EXCEL)