Sierra Breckenridge
Sugar Land,TX
Summary
Qualified with solid background in managing front-end operations and driving customer satisfaction. Successfully led team to improve service efficiency and enhance overall shopping experience. Demonstrated ability to handle high-pressure situations and multitask effectively, showcasing strong leadership and communication skills.
Overview
12
12
years of professional experience
Work History
Front End Supervisor
Fiesta
05.2013 - 01.2021
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
- Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
- Monitored cash drawers at checkout stations to verify adequate cash supply.
Materials Manager/Surgical Scheduler Coordinator
United Surgical Partners Inc
08.2008 - 01.2013
- Conducted regular inventory audits to maintain accurate stock levels and minimize excess or obsolete inventory.
- Monitored safety stock levels and established order policies to balance inventory availability with minimal investment.
- Managed subordinates and gave directives, drafted schedules and comprehensively evaluated performance.
- Maintained material control and information systems, supporting manufacturing and balancing inventory surpluses with customer demand.
- Helped with surgery scheduling and insurance verification
- Coordinated with production planning teams to ensure timely availability of raw materials required for scheduled productions runs.
Education
No Degree -
HCC
HoustonHigh School Diploma -
Parkview
Houston01-2009
Skills
- Problem-solving skills
- Opening and closing procedures
- Complaint resolution
- Cash counting
- Hospitality services
- Training and mentoring
- Relationship building and management
- Delegation techniques
- Shift checklists
- Educating patients
- Following up with patients
- Checking in patients
- Facility coordinating
- Data entry proficiency
- Patient contact
- Prior authorization processing
Timeline
Front End Supervisor
Fiesta
05.2013 - 01.2021
Materials Manager/Surgical Scheduler Coordinator
United Surgical Partners Inc
08.2008 - 01.2013
No Degree -
HCC
High School Diploma -
Parkview
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