Summary
Overview
Work History
Education
Skills
Certification
Awards Recognitions Volunteer Work
References
Affiliations
Timeline
Generic

Sierra Brown

Smyrna,TN

Summary

I’ve had 3 years of customer service experience and training in management. As for personal experience I babysit, dog/cat sit, and house watch. All these jobs helps me better understand human relations and job versatility better preparing me for most jobs. I work on average 40 hour weeks and enjoy servicing customers. High-energy server skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Mr. Brews Taphouse
Murfreesboro, TN
08.2020 - Current
  • Networking- was able to build relations and grow my business through how I treated customers.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Provided excellent customer service to ensure satisfaction.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Front of House Cashier

Bonchon
Smyrna, TM
01.2023 - 11.2023
  • Participated in weekly inventory counts by counting merchandise from shelves or storage areas.
  • Verified age requirements for certain purchases such as alcohol or tobacco products.
  • Maintained up-to-date knowledge of promotional offers in order to provide customers with accurate information.
  • Utilized problem-solving skills when dealing with difficult customers or situations.
  • Communication- how to talk to customers and persons of authority.

Baker/Baller

Crumbl
Smyrna, TN
12.2021 - 02.2023
  • Baking- taught me order of operations and how to follow rules.
  • Time management- learned how to get stuff done when were busy and how to focus on customers.
  • Business relations- I learned how to order ingredients and estimate when we need them by
  • Cleaned work areas, utensils, equipment and surfaces between batches of products.
  • Followed food safety guidelines while preparing all food items.
  • Collaborated with other bakers on staff to complete tasks efficiently within set deadlines.

Education

High School Degree -

Stewarts Creek High School
01.2024

Skills

  • Leadership
  • Loyalty
  • Money management
  • Customer Service
  • Guest Engagement
  • Food Inspection
  • Order Management
  • Safe Food Handling
  • Liquor, Wine, and Food Service
  • Exceptional Customer Service
  • Food Safety Understanding
  • Relationship Management

Certification

  • OSHA-10, 2021
  • Industry Safety Certification, 2021
  • TABC license, 2023
  • Food Handlers permit, 202

Awards Recognitions Volunteer Work

Second Harvest, volunteer, 2020, 2021

References

  • Crumbl- Manager Cole Pendleton, (801)-787-2561
  • Bonchon- Store Owner Alan Lan, (931)-623-9268
  • Babysitting- Mark and Lisa, (949)-910-3362

Affiliations

  • I ran track and cross country for 6 years and manage to receive offers and make it to state many years. I was apart of BETA, DECA ,art club,historical society, Spanish club, along with skills USA.

Timeline

Front of House Cashier

Bonchon
01.2023 - 11.2023

Baker/Baller

Crumbl
12.2021 - 02.2023

Server

Mr. Brews Taphouse
08.2020 - Current

High School Degree -

Stewarts Creek High School

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Sierra Brown