Summary
Overview
Work History
Education
Skills
Timeline
Waitress

Sierra Brown

Jeffersonville,IN

Summary

Dedicated Nursing Assistant with a proven track record at Vivera Senior Living, excelling in patient care and infection control. Demonstrated ability to manage high-pressure situations and enhance customer satisfaction, leveraging strong multitasking and team collaboration skills. Achieved significant improvements in patient satisfaction through compassionate and attentive service.

Overview

7
7
years of professional experience

Work History

Nursing Assistant

Vivera Senior Living
07.2024 - Current
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
  • Adapted care approaches to meet diverse needs of patients, respecting cultural and personal preferences.
  • Supported needs of 16+ residents under memory- care unit.

Waitress

Church Hill Downs
03.2023 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.

Server

Olive Garden Restaurant
02.2018 - 01.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Education

State License - Cosmetology

Pj's Cosmetology of Beauty
Jeffersonville
04-2025

No Degree - Nursing

Kaiser Healthcare Certification
Corydon, IN
07-2024

No Degree - Medical

USA School of Phlebotomy
Louisville, KY
12-2023

High School Diploma -

Jeffersonville HIgh School
Jeffersonville, IN
06-2012

Skills

  • Patient care
  • Basic life support
  • Infection control
  • Patient relationship building
  • Continuing education
  • Collecting specimens
  • Time management
  • Universal precautions

Timeline

Nursing Assistant

Vivera Senior Living
07.2024 - Current

Waitress

Church Hill Downs
03.2023 - Current

Server

Olive Garden Restaurant
02.2018 - 01.2021

State License - Cosmetology

Pj's Cosmetology of Beauty

No Degree - Nursing

Kaiser Healthcare Certification

No Degree - Medical

USA School of Phlebotomy

High School Diploma -

Jeffersonville HIgh School

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