Hi, I’m
Sierra Bundy
Kuna,ID
Summary
Highly-motivated employee with desire to take on new challenges. Individual with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for customers. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
years of professional experience
1
Certification
Work History
Air St. Lukes, St. Luke's Health System , Boise , ID
Data Specialist
2021.10 - Current (2 years & 11 months)
Job overview
- Participate in local community events to promote organization's membership program.
- Work closely with accounting department on billing inquiries from members.
- Resolve customer inquiries in a timely manner while maintaining positive relationships with Air St. Luke's members and vendors.
- Maintain filing system for records, correspondence and other documents.
- Utilize Raiser's Edge program for accurately maintaining business and individual memberships.
- Developed and maintained event timelines, ensuring all tasks were completed on schedule.
- Scheduled and posted content across social media platforms.
- Compiled data from various sources to create meaningful, engaging monthly newsletters.
- Assisted in creating promotional materials for events.
Air St. Luke's, St. Luke's Health System, Boise, ID
Communication Specialist
2018.06 - 2021.05 (2 years & 11 months)
Job overview
- Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
- Updated records of driver locations, delays, and cancellations. Created daily reports detailing response times, call volumes, and other pertinent information.
- Assigned drivers to appropriate routes based on customer needs. Interacted with local law enforcement and emergency medical agencies when responding to incidents in progress.
- Reported delays, accidents or other traffic and transportation situations.
- Recorded complaints and discussed possible solutions with customers to prevent negative word of mouth.
- Trained employees on triaging and dispatching procedures to properly handle daily calls.
All Creatures Animal Hospital, New Plymouth, ID
Office Assistant/Veterinary Technician
2017.07 - 2018.06 (11 months)
Job overview
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Answered incoming calls in a professional manner to schedule appointments as needed.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Administered vaccinations, medications and treatments as prescribed by the veterinarian.
Cheney Transportation, Caldwell, ID
Administrative Assistant
2016.10 - 2018.06 (1 year & 8 months)
Job overview
- Maintained filing system for records, correspondence and other documents. Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Managed front desk operations including greeting visitors, answering phone calls, responded to emails, routed mail and coordinated courier services.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Inputted customer data into spreadsheets and databases for accurate record keeping.
Education
Blue Mountain Community College , Pendleton, OR
University Overview
- 2013 - Dean's List
- Stewart Scholarship Recipient
Skills
- Clerical Data Entry
- Administrative Support
- Proficient in Microsoft Office including Word, Excel, PowerPoint and Teams
- Verbal and Written Communication
- Strong Analytical and Problem-Solving Skills
- Multitasking and Prioritization
- Billing Adjustments and Refunds
- Customer Service Excellence
- Social Media Management
- Marketing Material Design with Canva
- Time Management
- Planning and Organization of Events
- Organizational Skills
- Adaptability and Flexibility
Certification
- HRO Safety Together: Universal Skills
- NAACS (National Association of Air Medical Communication Specialist)
- FEMA National Incident Management System
- Teaching and Precepting Certification
- HIPAA Privacy and Security Awareness, St. Luke's Health System
- St. Luke's Health System Peer-to-Peer Support Program
Professional Trainings, Classes & Seminars
- NASBA Continuing Professional Education (CPE): Writing Effective E-mails and Instant Messages
- NASBA Continuing Professional Education (CPE): Polishing Your Skills for Excellent Customer Service
- NASBA Continuing Professional Education (CPE): Adding & Arranging Data in Excel 365
Events & Outreach
- Cinnabar Mountain Rodeo Series Volunteer (June 2014-Current)
- Idaho Sportsman Show-Air St. Luke's Representative (March 2022, 2023, 2024)
- St. Luke's Benefit Fair- Air St. Luke's Representative (March 2022 and 2023)
- Air St. Luke's Safety Day-Planning Committee (April 2022, May 2023, May 2024)
- Air St. Luke's 20 Year Anniversary Celebration-Planning Committee (July 2022)
- Weiser Memorial Hospital "Spring into Summer: Let's Talk About Health" -Air St. Luke's Representative (April 2023 and 2024)
- Cougar Mountain Country Association Presentation-Air St. Luke's Representative (October 2023)
- City of Jerome Benefits Fair- Air St Luke's Representative (November 2022 and November 2023)
References
References available upon request.
Timeline
Data Specialist
Air St. Lukes, St. Luke's Health System
2021.10 - Current (2 years & 11 months)
Communication Specialist
Air St. Luke's, St. Luke's Health System
2018.06 - 2021.05 (2 years & 11 months)
Office Assistant/Veterinary Technician
All Creatures Animal Hospital
2017.07 - 2018.06 (11 months)
Administrative Assistant
Cheney Transportation
2016.10 - 2018.06 (1 year & 8 months)
Blue Mountain Community College
- HRO Safety Together: Universal Skills
- NAACS (National Association of Air Medical Communication Specialist)
- FEMA National Incident Management System
- Teaching and Precepting Certification
- HIPAA Privacy and Security Awareness, St. Luke's Health System
- St. Luke's Health System Peer-to-Peer Support Program
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