SIERRA BUSH
Atlanta
Summary
Versatile team member offering over 3 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs, and team requirements. Eager to contribute to a growing company.
Overview
5
5
years of professional experience
Work History
Operations Associate
Louis Vuitton - LVMH
Atlanta , GA
06.2023 - Current
- High-Interest Reservations Maintenance: Coordinated and tracked high-value and high-interest product reservations, ensuring timely follow-ups and customer satisfaction.
- Peer Training on POS Systems: Conducted comprehensive training sessions for existing staff on point-of-sale (POS) systems, enhancing operational efficiency.
- Collaborated with cross-functional teams to achieve project goals and meet deadlines.
- Visual Merchandising Project Assistance: Assisted visual merchandising team with setup and execution of in-store displays, contributing to a visually appealing shopping environmen.
- Inventory Count and Reconnaissance: Performed regular inventory counts and reconnaissance, ensuring accurate stock levels and reducing discrepancies.
- Store-to-Store Transfer Correspondence: Coordinated and managed transfer of inventory between stores, maintaining detailed records and communication for efficient operations.
- Resolved customer issues promptly and professionally, maintaining high satisfaction rates while minimizing escalations.
- New Item Launch Preparation and Display: Prepared and displayed new product launches in back-of-house area, supporting marketing and sales initiatives.
- Order Brokerage Maintenance and Processing: Maintained and processed over 25+ order broker transactions a day, ensuring timely and accurate order fulfillment.
- Implementation of RFID Technology: Implemented new RFID technology for inventory maintenance, improving tracking accuracy and reducing loss.
Merchandising Assistant
Wentworth Gallery
Atlanta , GA
11.2021 - 09.2022
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Conducted weekly walk-throughs with store manager to discuss interior visual displays and store window presentation.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Updated pricing and signage to complete product displays and educate customers.
- Networked at creative events to identify new talent and artistic works in local areas.
- Actively engaged with all stakeholders during events by tracking attendance, supervising volunteer staff, and welcoming guests.
- Assisted in planning, implementation and oversight of five gallery design projects.
- Inspected merchandise for quality and arranged proper display location on floor.
- Tracked gallery artwork and recorded sold and removed items to maintain accurate physical and financial inventory.
Stock Associate
Coach
Atlanta , GA
10.2021 - 01.2022
- Placed special customer orders for custom or special order merchandise.
- Managed over 20 customer calls per day.
- Delivered store policy information to patrons at checkout, reducing customer service complaints and calls.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
Sales Associate / Online Store Operations/Graphic Designer
Dance Fashions Warehouse
Sandy Springs , GA
08.2019 - 11.2020
- Provided primary customer support to internal and external customers
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Communicated with vendors regarding backorder availability, future inventory, and special orders
- Cultivated customer loyalty, promoted repeat business, and improved sales
- Managed over 20 customer calls per day
- Leveraged sales expertise to promote products and capitalized on upsell opportunities
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy
- Designed graphics for websites, logos, and promotions for marketing purposes
- Used Adobe Photoshop to develop new promotional images.
Gallery / Social Media Intern
Mint Gallery
Atlanta , GA
08.2019 - 11.2019
- Captured candid photos of in-process work and events for promotion on social media
- Collaborated with team members to achieve target results.
- Established seasonal aesthetic for Instagram story feed Introducing engaging hot topics into social media stories to encourage more audience engagement
- Maintaining gallery cleanliness and upkeep
- Informed visitors of exhibit features and highlights to promote enriching gallery experiences
- Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
- Assisted in planning, implementation and oversight of 4 projects
Installation Artist
Dashboard X TILA (Black Women Artists Cohort)
Atlanta , GA
09.2019 - 09.2019
- Established and maintained productive, professional working relationships to promote beneficial project results
- Maintained and shared portfolios of artistic work to demonstrate styles, interests, and abilities with potential customers
- Resolved client concerns quickly and professionally to maintain respectful and productive project environment
- Managed technological considerations to meet defined goals
- Researched drawings of characters and environmental elements for inspiration
- Contributed to creative process through original ideas and inspiration
- Cultivated relationships with other artists and internal partners to develop positive rapport for future opportunities.
- Created three unique designs, layouts, and samples in 2019
Education
Bachelor of Fine Arts - Studio Arts
Georgia State University
Atlanta, GA05.2018
Skills
- Teamwork
- Art history
- Cultural awareness
- Flexible & Adaptable
- Self-motivated professional
- Customer service
- Customer Satisfaction
- Inventory
- Loss prevention
- Marketing
Timeline
Operations Associate
Louis Vuitton - LVMH
06.2023 - Current
Merchandising Assistant
Wentworth Gallery
11.2021 - 09.2022
Stock Associate
Coach
10.2021 - 01.2022
Installation Artist
Dashboard X TILA (Black Women Artists Cohort)
09.2019 - 09.2019
Sales Associate / Online Store Operations/Graphic Designer
Dance Fashions Warehouse
08.2019 - 11.2020
Gallery / Social Media Intern
Mint Gallery
08.2019 - 11.2019
Bachelor of Fine Arts - Studio Arts
Georgia State University
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