Sierra Colon
Bronx,NY
Summary
Proven track record in enhancing customer experiences and sales achievements. Showcasing exceptional customer service and money handling skills. Demonstrated multi-tasking strength and team leadership. Skilled in engaging customers and streamlining operations, reflecting a results-driven approach with a focus on continuous improvement. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
2
2
years of professional experience
Work History
Sales Associate
Michael Kors
03.2023 - Current
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
Library Page
New York Public Library
08.2022 - 12.2023
- Created visually appealing displays that promoted new arrivals or highlighted specific topics within the collection, drawing attention from visitors of all ages.
- Offered support during children''s programming events by setting up materials, supervising attendees, and assisting with cleanup as needed.
- Conducted regular audits of library holdings to identify damaged or outdated materials for removal or replacement.
- Answered questions from patrons and helped to find desired materials.
Education
Bachelor of Science - Psychology
Lehman College of The City University of New York
The Bronx, NY05.2025
Skills
- Reliable and punctual
- Exceptional customer service
- Multi-tasking strength
- Team Leadership
- Listening Skills
- Money Handling
Accomplishments
- Exceeded monthly quota 9 times.
- Awarded “Employee of the Month” in 2023.
Timeline
Sales Associate
Michael Kors
03.2023 - Current
Library Page
New York Public Library
08.2022 - 12.2023
Bachelor of Science - Psychology
Lehman College of The City University of New York
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