Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
4
4
years of professional experience
1
1
Certification
Work History
RBT
Connec-to-talk
12.2022 - 11.2023
Facilitated group sessions to teach clients positive coping strategies.
Supported client using principles of applied behavior analysis.
Assisted clients in identifying and setting goals to promote positive behavior development.
Implemented strategies to reduce anxiety and stress levels in clients.
RBT
Verbal Beginnings
03.2022 - 07.2022
Assisted clients in identifying and setting goals to promote positive behavior development.
Promoted positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
Collaborated with client's support system and other allied specialists to implement positive interventions.
Used Central Reach to document patient information, progress notes, and treatment plans.
HR Assistant
Alpha Consulting Group
02.2020 - 01.2021
Processed employee termination paperwork at direction of supervisory staff.
Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Answered and redirected incoming phone calls for office.
Screened applicant resumes and coordinated both phone and in-person interviews.
Applied mediation and collaboration to successfully resolve employee complaints and grievances.
Responded to inquiries by answering telephone calls, in-person questions and emails.
Education
Bachelor of Arts - Applied Psychology
South New Hampshire University
03.2025
Associate of Arts - Social Sciences
Howard Community College
Columbia, MD
05.2021
Skills
Positive Interactions
Behavioral Disorders
Therapeutic Exercise
Case Management
Data Collection
Intervention Management
Microsoft Word
Project Management Abilities
Administrative Support
Human Resources Department Processes
Clerical Support
New Employee Onboarding
Certification
RBT - Registered Behavior Technician
First Aid/CPR Certified
Timeline
RBT
Connec-to-talk
12.2022 - 11.2023
RBT
Verbal Beginnings
03.2022 - 07.2022
HR Assistant
Alpha Consulting Group
02.2020 - 01.2021
Bachelor of Arts - Applied Psychology
South New Hampshire University
Associate of Arts - Social Sciences
Howard Community College
RBT - Registered Behavior Technician
First Aid/CPR Certified
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