Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sierra Carlson

Wenatchee,WA

Summary

Results-driven candidate with a successful track record of providing administrative support in busy office environments. Experienced in using a variety of software applications and adept at handling multiple projects, prioritizing tasks, and calendar management.



Overview

6
6
years of professional experience

Work History

Branch Operations Associate

D. A. Davidson & Co.
08.2021 - Current
  • Greet incoming visitors and customers professionally and provide friendly, knowledgeable assistance.
  • Manage team calendars and schedule appointments.
  • Plan and coordinate logistics and materials for staff and client appreciation events.
  • Assist with onboarding new clients and securing paperwork completion.
  • Collaborate with other departments to establish smooth implementation of operational processes and procedures.
  • Answer and manage incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Collaborate with peers and other business areas to leverage best practices.
  • Develop and implement strategies to maximize productivity and streamline operations.
  • Generate client facing portfolio reports, as well as internal report to analyze how to better serve clients desires.
  • Perform data entry of all remittance into client accounts.

Housekeeper

Run Of The River Inn And Refuge
08.2020 - 08.2021
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds, and restocking bathroom items.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
  • Managed laundry sorting, washing, drying, and ironing.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Provided room service meals to guests each morning, returning to collect dishes, adhering to proper washing and sanitation protocols.
  • Assisted guests with purchasing merchandise, as well as itinerary recommendations for the surrounding area.

Sales Associate

Ulta Beauty
06.2017 - 08.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Oversee teams in process of receiving and distributing new merchandise.
  • Built shelving units and displays to accommodate new floor plans.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Education

Wenatchee Valley College
Wenatchee, WA
06.2018

High School Diploma -

WestSide High School
Wenatchee, WA
06.2017

Skills

  • MS Office
  • Data Entry
  • Event Coordination
  • Financial Acumen
  • Complex Problem-Solving
  • Attention to Detail
  • Time Management
  • Multiple Priorities Management

Timeline

Branch Operations Associate

D. A. Davidson & Co.
08.2021 - Current

Housekeeper

Run Of The River Inn And Refuge
08.2020 - 08.2021

Sales Associate

Ulta Beauty
06.2017 - 08.2020

Wenatchee Valley College

High School Diploma -

WestSide High School

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Sierra Carlson