Sierra Coffey
Talbott,TN
Summary
Known for strong time-management and efficiency, I consistently keep tasks on track and ensure smooth service even during high-volume periods. I work well with others and contribute to a supportive, team-focused environment, always stepping in where needed and approaching challenges with willingness and a positive attitude. My friendly, approachable demeanor helps build trust in the workplace and creates a collaborative atmosphere that keeps work moving smoothly.
Overview
3
3
years of professional experience
Work History
Lifeguard
Dollywood Splash Country
05.2022 - 09.2025
- Monitored pool areas to ensure guest safety and adherence to facility rules.
- Provided immediate response to emergencies, executing first aid and CPR as needed.
- Communicated effectively with guests regarding safety guidelines and attraction operations.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Attentively monitored swimmers to identify distress.
Caretaker
Senior Helpers of the Greater Knoxville Area
12.2024 - 03.2025
- Assisted clients with daily living activities, ensuring comfort and safety.
- Maintained clean and organized environments for optimal client well-being.
- Provided companionship to enhance emotional support and reduce loneliness.
- Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
- Developed strong relationships with residents and families, fostering trust and open communication.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Performed daily routines and activities for clients, including meal preparation, medication reminders, and hygiene assistance.
- Maintained safe and clean environment, ensuring compliance with health and safety standards.
- Developed personalized care plans, addressing unique needs of each resident.
Server
Applebees
09.2024 - 12.2024
- Provided exceptional customer service, ensuring guest satisfaction through attentive and friendly interactions.
- Processed orders accurately, utilizing POS systems to maintain efficient service flow.
- Assisted in food preparation and presentation, adhering to quality standards and restaurant guidelines.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
Team Member
Chipotle
02.2024 - 05.2024
- Prepared food items following Chipotle's food safety guidelines and standards.
- Assisted in maintaining cleanliness of workstations and dining areas to enhance customer experience.
- Provided exceptional customer service by taking orders accurately and addressing inquiries promptly.
- Adapted quickly to changing demands, demonstrating flexibility in a fast-paced environment.
- Supported inventory management by restocking supplies and monitoring product freshness regularly.
- Trained new team members on operational procedures to uphold company standards and efficiency.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Cashier
Freddys Frozen Custard
11.2023 - 01.2024
- Processed customer transactions quickly and accurately using point-of-sale system.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Maintained cleanliness and organization of work area to ensure a pleasant dining experience.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Handled cash and credit card transactions securely, balancing registers at the end of shifts.
- Implemented best practices for food safety and sanitation in compliance with health regulations.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Merchandise Team Member
Dollywood Theme Park
09.2022 - 01.2023
- Assisted with inventory management, ensuring accurate stock levels and product availability.
- Operated point-of-sale systems, processing transactions efficiently while providing excellent customer service.
- Collaborated with team members to restock shelves and displays, optimizing product visibility for guests.
- Monitored merchandise displays for compliance with branding and presentation standards, enhancing visual appeal.
- Participated in training sessions to learn safety protocols and best practices in merchandise handling.
- Enhanced store sales by maintaining up-to-date knowledge on product features and promotions.
- Assisted customers by answering questions about products providing knowledgeable suggestions based on their needs.
Education
High School Diploma -
Morristown Hamblen High School West
05.2024
Skills
- Strong communicator
- Lifeguard certification
- Effective problem-solver
- Leadership qualities
- First aid
- Patience and empathy
- Physical fitness
- Adaptability in emergencies
- CPR certified
- CPR and AED training
- Public safety knowledge
- Complex Problem-solving
- Safety oversight
- Equipment management
- Policy management
- Strong client relations
- Critical thinking
- Time management
- Attention to detail
- Decision-making
- Rule enforcement
- Issue resolution
- Active listening
Timeline
Caretaker
Senior Helpers of the Greater Knoxville Area
12.2024 - 03.2025
Server
Applebees
09.2024 - 12.2024
Team Member
Chipotle
02.2024 - 05.2024
Cashier
Freddys Frozen Custard
11.2023 - 01.2024
Merchandise Team Member
Dollywood Theme Park
09.2022 - 01.2023
Lifeguard
Dollywood Splash Country
05.2022 - 09.2025
High School Diploma -
Morristown Hamblen High School West