Open To Work
Sierra Coons
DaVita
Erie,PA
7
years of professional experience
Resourceful Facility Administrator experienced in facility maintenance management, regulatory compliance, and budgeting. Achieved operational improvements through effective communication, problem-solving, and leadership. Motivated teams and enhanced customer service by implementing training and morale-building strategies.
Work History
Facility Administrator
2 Years- Manage dialysis facility operations in a DaVita center environment.
- Coordinated facility operations, overseeing maintenance of building systems, equipment, and supplies to ensure seamless functionality.
- Ensured compliance with clinical policies to maintain high-quality patient care. with clinical policies and regulatory requirements.
- Ensure compliance with safety regulations by performing regular inspections of the facility.
- Oversaw facility budget management to ensure effective allocation of resources. including forecasting expenses, tracking labor and monitoring costs associated with running the facility.
- Conducted quarterly performance reviews for staff to identify improvement areas and recognize achievements.
- Supported patients by addressing grievances with clear and respectful communication to enhance satisfaction.
Assistant Manager
9 Months- Oversaw membership service desk, resolving member issues with clear, professional communication.
- Coached associates on member service standards to enhance customer satisfaction and sales floor effectiveness.
- Supervised daily operations, scheduling shifts, assigning duties, and monitoring safety to maintain operational efficiency.
- Collaborated with other departments to ensure effective communication and operational synergy. to ensure smooth flow of operations.
- Planned and led team meetings to review business results and align the team with new and ongoing priorities.
- Inspected safety practices and reinforced compliance procedures.
Branch Manager
1 Year 7 Months- Oversaw daily internal team operations to ensure effective workflow
- Managed branch operations to ensure efficient customer service delivery. Led internal team operations to ensure alignment with branch objectives
- Provided monthly feedback to employees, facilitating performance improvements and professional development
- Met with personnel to evaluate sales goals and enhance overall performance
- Evaluated and analyzed competitive landscape to inform strategic decisions. the competitive environment and provide reports and recommendations
- Facilitated recruitment processes for branch staffing and interviews for branch employees
- Attended quarterly management conferences to review operations
- Analyzed market competition to generate strategic recommendations
- Delivered feedback on purchase tickets to improve sales techniques
- Develop overall fleet strategy for branch
- Oversaw daily inventory management for optimal stock levels flow and reservation count
- Work with local branches to allocate vehicles to high customer traffic areas
Assistant Branch Manager
8 Months- Supported Branch Manager in driving growth initiatives for flagship branch
- Led training and development programs for new employees, enhancing team capabilities
- Mentored and trained three customer-facing employees while supervising three auto-detailers, fostering a collaborative work environment
- Focused on enhancing customer service experiences
- Ensured customer satisfaction survey scores aligned with company standards
- Attended quarterly management trainings to come to alignment on best sales strategies for fiscal growth
- Oversaw operations of a fleet to ensure efficiency and availability of over 200 vehicles at one time
- Maintained and serviced vehicles regularly to promote road safety for customers.
Management Trainee/Assistant
1 Year 5 Months- Managed Enterprise Rent-A-Car branch operations and daily rental workflows
- Applied knowledge and skills from supervisors to streamline daily operations, including report generation, database management, and customer interactions, leading to a swift promotion from management trainee to management assistant.
- Assisted customers with reservations, vehicle selection, and rental agreements
- Inspected vehicles for cleanliness, safety, and readiness before delivery
Education
Bachelors: Arts & Humanity - Early Childhood & Special Education
Skills
Facility operations
Regulatory compliance: CMS
Budget management
Inventory management
Staff scheduling
Performance management
Crisis management
Conflict resolution
Microsoft Office
Personal Information
- Title: Facility Administrator
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Work Preference
Job Search Status:
Open to work
Work Type
Full Time
Location Preference
Remote
Minimum Desired Compensation
$100000/yr
Timeline
Facility Administrator
DaVita
10.2024 - CurrentRead More
Assistant Manager
Sam’s Club
01.2024 - 10.2024Read More
Branch Manager
Enterprise Rent-A-Car
01.2022 - 08.2023Read More
Assistant Branch Manager
Enterprise Rent-A-Car
05.2021 - 01.2022Read More
Management Trainee/Assistant
Enterprise Rent-A-Car
12.2019 - 05.2021Read More
Edinboro University
Bachelors: Arts & Humanity from Early Childhood & Special Education
06.2019Read More