Sierra Crall
Northville
Summary
Personable and upbeat, bringing strong interpersonal skills and positive attitude to customer interactions. Knowledgeable about product merchandising and point-of-sale systems. Utilizes strong communication skills to interact effectively with customers and colleagues. Seeking to transition into a new field where these skills can be applied and further developed.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Kids Academy Team Member
Lifetime Fitness Inc.
05.2022 - Current
- Provide care to multiple children in a fitness center daycare; organize art, music and exercise classes for children ages ranging from 3 months - 12 years old
Wait Staff Server
Fox Hills Golf Course and Banquet Center
05.2021 - 08.2023
- Offered exceptional customer service by recording orders accurately and delivering them efficiently
- Guaranteed customer satisfaction through listening attentively and addressing their needs effectively and in a prompt manner
- Utilized a point-of-sales system to manage monetary transactions
Beverage Cart Associate
Fox Hills Golf Course and Banquet Center
05.2021 - 08.2023
- Tracking sales and managing inventory on the cart while restocking as needed
- Used selling techniques to improve sales and benefit the consumers
Retail Sales Associate
Dry Goods
08.2019 - 09.2020
- Boosted sales using merchandise recommendations and strategic upselling techniques
- Effectively communicated with customers to close sales and build relationships with customers
- Sales Associate of the Month Award for generating the most sales
Education
B.A. - Economics
Michigan State University
Lansing, MI08.2025
Skills
- Python Coding Abilities
- Strong artificial intelligence background
- Microsoft Excel, PowerPoint proficiency
- Strong work ethic
- Customer interaction
- Teamwork and collaboration
- Patience and empathy
Certification
Google AI
Timeline
Kids Academy Team Member
Lifetime Fitness Inc.
05.2022 - Current
Wait Staff Server
Fox Hills Golf Course and Banquet Center
05.2021 - 08.2023
Beverage Cart Associate
Fox Hills Golf Course and Banquet Center
05.2021 - 08.2023
Retail Sales Associate
Dry Goods
08.2019 - 09.2020
B.A. - Economics
Michigan State University
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