Sierra Crisamore

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Increased repeat business by providing exceptional customer service experiences.

• Improved overall class participation by incorporating interactive group activities and exercises.
• Continually assessed class effectiveness through regular check ins with participants, adjusting course content based on feedback when necessary.
• Promoted a safe workout environment by enforcing proper equipment usage guidelines, warm-up routines, and cool-down exercises.

• Managed group fitness classes of up to 30 members.
• Increased member retention by fostering a supportive and motivating exercise environment.
• Cultivated a welcoming atmosphere for all skill levels, promoting inclusivity and accessibility within group fitness classes.

• Increased client fitness levels by designing and implementing personalized training programs tailored to individual needs.
• Conducted thorough fitness assessments to accurately determine clients'' physical capabilities and establish baseline metrics for tracking progress.
• Built strong rapport with clients through consistent communication regarding goals, progress updates, and adjustments to training plans as needed.
• Collaborated with other fitness professionals in developing new strategies for optimizing client results while maintaining safety standards.
• Delivered high-quality personal training sessions resulting in increased client satisfaction rates.

• Enhanced client fitness levels by developing personalized workout plans tailored to individual goals and needs.
• Improved clients'' overall health through the implementation of customized nutrition strategies and consistent coaching.
• Increased client retention rate by providing exceptional customer service and maintaining a strong rapport with each individual.
• Streamlined online training platform for easy access, leading to higher client satisfaction and engagement.

• Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Exhibited excellent communications and customer service relations skills.

6+ years of employment with this company taught me extensive customer service skills, multitasking, and management

Over the time I was employed with this company: I was a server, bartender, a caterer, and a bar manager with experience with hosting, cooking, and food running.

I was responsible for counting cash and making sure all the employees were diligently doing their duties as I was responsible for closing the restaurant as the bar manager.

• Mentored and trained staff members to ensure exceptional customer service standards.
• Managed financial aspects of the business, including budgeting, forecasting, and reporting.
• Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
• Introduced new cocktails to the menu based on market research that became popular choices amongst customers.
• Organized charity events at the venue which garnered positive press coverage while supporting social causes.
• Closed out cash register and prepared cashier report at close of business.
• Kept alcoholic beverages well-stocked and organized to meet expected demands.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
• Upsold daily specials and beverage promotions to exceed daily sales goals.