Sierra Davis
Middleton,ID
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Cleaning Team Leader
Excellent Quality Cleaning Services
07.2023 - Current
- Improved team efficiency by implementing streamlined cleaning processes and schedules.
- Enhanced client satisfaction through consistent high-quality service delivery and attention to detail.
- Reduced employee turnover with effective hiring, training, and ongoing performance management of cleaning staff.
- Assisted in developing marketing materials targeted at prospective clients showcasing the company's range of services, expertise levels and achievements.
- Led team in consistently outperforming set targets while also maintaining excellent client feedback and retention rates, establishing the team's reputation for excellence.
Phlebotomist
Biolife Plasma Services
05.2022 - 06.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
Cleaning Technician
Excellent Quality Cleaning Services
06.2021 - 05.2022
- Enhanced customer satisfaction by maintaining a clean and hygienic environment in commercial spaces.
- Reduced allergens and improved air quality through thorough dusting, vacuuming, and mopping.
- Provided excellent service by addressing client concerns promptly and professionally.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Education
High School Diploma -
Gem State Adventist Academy
Caldwell, ID06.2021
Skills
- Daily Facility Operations
- Guest Relations
- Daily Workflows
- Task Prioritization
- Employee Evaluation
- Staff Training
- Customer Relationship Management
- Customer Service
Timeline
Cleaning Team Leader
Excellent Quality Cleaning Services
07.2023 - Current
Phlebotomist
Biolife Plasma Services
05.2022 - 06.2023
Cleaning Technician
Excellent Quality Cleaning Services
06.2021 - 05.2022
High School Diploma -
Gem State Adventist Academy
Similar Profiles
NELSON CAMILO TAPASCO GALLEGONELSON CAMILO TAPASCO GALLEGO
Cleaner at QUALITY IRONING AND CLEANING SERVICES PTY LTDCleaner at QUALITY IRONING AND CLEANING SERVICES PTY LTD
Mohamed Safran Mohamed KawsoonMohamed Safran Mohamed Kawsoon
Assistant Administrator at EXCELLENT QUALITY FOR WATER FILTER PURIFICATION LLCAssistant Administrator at EXCELLENT QUALITY FOR WATER FILTER PURIFICATION LLC
Sharla CummingsSharla Cummings
Hygiene Technician at Clean Bee Quality Cleaning ServicesHygiene Technician at Clean Bee Quality Cleaning Services