Sierra Dean

• Managed difficult conversations with families under pressure, using empathy to explain complex processes, and de-escalate tense situations.

• Maintained 100% confidentiality of sensitive records, ensuring all documentation met strict legal and privacy standards.

• Assisted clients in applying for benefits and community resources by verifying their eligibility and helping them complete the necessary forms correctly.

• Audited files and entered data into state systems with high accuracy to ensure there were no delays in service or reporting.

• Assisted foster clients with their financial responsibilities, which included monitoring their spending habits, keeping track of their receipts, and limiting their daily expenses.

Monitored and documented daily activities and behaviors in a high-needs environment, ensuring all records were accurate for clinical reviews.

• Followed strict safety and compliance protocols to maintain a secure environment for residents and staff.

• Coordinated with a multi-disciplinary team (nurses, doctors, and case workers) to ensure residents received the correct level of care and support.

Handled crisis situations with a calm demeanor, using trained de-escalation techniques to ensure the safety of everyone involved.

• Assisted residential clients with their financial responsibilities, which included monitoring their spending habits, keeping track of their receipts, and limiting their daily expenses.

• Ensured the safety and well-being of individuals during transport and in the classroom, maintaining a focused and organized environment.

• Communicated daily with parents and supervisors, providing clear and professional updates on progress or concerns.

• Maintained accurate attendance and safety logs, ensuring all administrative paperwork was turned in on time and error-free.

Adapted to changing schedules and needs quickly, demonstrating reliability, and the ability to multitask in a busy setting.

• Assisted in meal preparation, adhering to dietary restrictions and preferences.
• Maintained kitchen and dining area cleanliness to ensure a safe environment.
• Developed tailored meal plans in collaboration with dietitians and kitchen staff.
• Monitored food inventory and supported ordering processes for adequate supplies.