Sierra Delgado
The Bronx,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Sales Associate
Victoria's Secret
New York, NY
08.2021 - Current
- Tracked sales performance metrics to identify trends in market place.
- Assisted customers with product selection, sizing and styling.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Conducted inventories on a regular basis to track stock levels.
- Organized stockroom shelves according to size, color or style.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Organized store by returning merchandise to proper areas and restocked displays.
- Greeted customers to determine wants or needs.
FOH Team Member
BurgerFi
New York, NY
06.2021 - 08.2021
- Prepared hot beverages such as coffee or tea for customers upon request.
- Demonstrated knowledge of menu items in order to assist customers with their selections.
- Ensured compliance with health and safety regulations at all times.
- Adhered strictly to hygiene protocols while preparing meals or drinks.
- Completed daily side work tasks assigned by supervisor or manager.
- Greeted customers and answered questions related to products and services.
- Utilized point-of-sale system to process transactions accurately and efficiently.
- Stocked supplies such as silverware, condiments, napkins throughout the shift.
- Verified that all orders were correct before serving them to customers.
- Promoted special offers or discounts on menu items when appropriate.
- Assisted colleagues whenever needed during peak business hours.
- Inspected food quality prior to serving it out to customers.
- Handled customer complaints in a professional manner while providing solutions in order to maintain customer satisfaction levels.
- Greeted customers with friendly and professional demeanor.
- Performed cashier duties such as accepting payments, issuing change, and balancing the cash drawer.
- Provided excellent customer service by ensuring orders were accurate and delivered in a timely manner.
- Maintained cleanliness of dining area including tables, chairs, floors, windowsills.
- Explained menu items, took orders and delivered food courses according to instruction.
- Assisted servers with foodservice and cleaning needs to optimize guests' dining experiences.
Education
High School Diploma -
High School For Health Careers & Sciences
New York, NY06-2022
Associate of Business Administration - Business And Administration
CUNY Borough of Manhattan Community College
New York 12-2019
Associate of Applied Science - Psychology
The City College of New York
New York Skills
- Retail loss prevention
- Order Processing
- Client Account Management
- Sales Development
- Payment Processing
- Promotional support
- Cash Handling
- Retail merchandising expertise
- Customer Service
- Teamwork and Collaboration
- Money Handling
- Multi-tasking strength
- Sales expertise
- Verbal/written communication
- Reliable and punctual
- Problem-solving skills
- Flexible Schedule
- Inventory Tracking
- Goal-Oriented
- Client Service
Languages
English
Professional
Spanish
Limited
Timeline
Sales Associate
Victoria's Secret
08.2021 - Current
FOH Team Member
BurgerFi
06.2021 - 08.2021
High School Diploma -
High School For Health Careers & Sciences
Associate of Business Administration - Business And Administration
CUNY Borough of Manhattan Community College
Associate of Applied Science - Psychology
The City College of New York