Summary
Overview
Work History
Education
Skills
Certification
volunteer experience
Affiliations
Languages
Timeline
Generic

Sierra Dennis

Orlando,FL

Summary

A dependable sales associate with experience in both dynamic, high-performance environments and slower-paced connection-building environments. Skilled in arranging merchandise, processing transactions, handling cash, and using both registers and POS systems. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems. Brings an artistic eye for jobs involved in design, with attention to detail, color, and composition. Committed to using these design-based skills in every work environment even if it's baking, retail, or artistry.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Retail Sales Associate

Party City
10.2023 - Current


  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.

Baker

Crumbl Cookie
03.2023 - 08.2023


  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
  • Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
  • Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
  • Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
  • Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
  • Increased production efficiency through effective time management and multitasking during busy periods.
  • Optimized workflow processes to reduce downtime between tasks while maintaining consistent quality standards.
  • Facilitated communication among team members to ensure smooth operations during peak hours.

Education

Bachelor of Arts - Animation

University of Central Florida
Orlando, FL
05.2027

Florida SouthWestern State College
05.2023

North Fort Myers High School
05.2023

Skills

  • Fast Typing
  • Computer proficiency
  • Empathy
  • Communication Skills
  • Collaboration
  • Good Work Ethic
  • Writing and Editing
  • Positivity
  • Creativity
  • Customer Service
  • Money Handling
  • Food Prep
  • Food Runner
  • Flexible Schedule
  • Retail Store Operations
  • Store Opening and Closing
  • Product Recommendations
  • Returns and exchanges
  • Reliability and punctuality
  • Phone Etiquette
  • Interpersonal and Written Communication
  • Professional Appearance
  • Teamwork and Collaboration
  • Cash Register Operation
  • Suggestive Selling
  • Product Demonstrations
  • Time Management
  • Customer Assistance

Certification

  • Microsoft Office Applications (2019/2020)
  • ServSafe Food Handler (2023)

volunteer experience

  • Live Fest, Naples, 12/01/21, 12/31/22, Food Vendor Volunteer, Wrapped food (burgers, hot dogs, sandwiches), Food runner, Cashier, Advertised food & beverage for tent, Set up & clean up (closing/opening)
  • Paws Crossed Inc., 04/01/21, 12/31/22, Face painter, Working with kids and parents, Set up & clean up
  • The Petal Patch, Fort Myers, 12/01/20, Decorated floral arrangements, Delivered floral arrangements, Cut and watered flowers, Set up & clean up

Affiliations

  • Technolgy Student Association - Lead Character Artist for NFMH's 2023 Childrens' Stories
  • Summa Cum Laude - 2023 Highschool
  • Painting Commissions

Languages

English
Native or Bilingual

Timeline

Retail Sales Associate

Party City
10.2023 - Current

Baker

Crumbl Cookie
03.2023 - 08.2023

Bachelor of Arts - Animation

University of Central Florida

Florida SouthWestern State College

North Fort Myers High School

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Sierra Dennis