Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Languages
Timeline
Generic

Sierra Felder

Wallingford,PA

Summary

I’ve had the opportunity to build a rewarding work history that blends leadership and customer service in roles I’ve truly enjoyed! Most recently, I worked as a server/hostess at Riddle Village Retirement Home (April to August 2022), where I loved making every dining experience special for elderly residents. I enjoyed tailoring meals to their preferences, handling dietary needs, and building meaningful connections with both the residents and their families. Before that, I was a crew member at McDonald’s (June 2021 to May 2022), where I greeted customers with a smile, took orders accurately, and helped keep the environment clean and welcoming.

In addition to customer service, I’ve gained leadership experience as a counselor in training at Marple Sports Arena (Summer 2019) and a leader in training at Ridley YMCA (Summer 2018). In those roles, I helped senior counselors organize fun activities and made sure campers had a safe and enjoyable time.

Now, I’m continuing my education at Morgan State University, where I’m also involved in Sisters in Medicine and the Social Work Club, organizations that allow me to further my passion for helping others and developing leadership skills. I’m also improving my language abilities in Spanish (intermediate) and American Sign Language (beginner).

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cashier

Target
06.2023 - 08.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Server/Hostess

Riddle Village Retirement Home
06.2022 - 10.2022
  • At Riddle Village, I'm dedicated to creating exceptional dining experiences for elderly residents
  • With a passion for personalized service, I excel in accommodating special dietary needs and ensuring every meal is tailored to individual preferences
  • I have a knack for memorizing daily menus and making recommendations that delight residents
  • My strong interpersonal skills allow me to build meaningful connections with residents and their families, consistently earning positive feedback for my attentive service and attention to detail
  • Holding a Food Handler's Certificate, I thrive on delivering efficient meal services that enhance overall resident satisfaction.

McDonalds Crew Member

McDonald's
06.2021 - 05.2022
  • As a McDonald's crew member, you're at the heart of creating positive experiences for our customers
  • With enthusiasm and a can-do attitude, you'll greet guests warmly, take orders accurately, and ensure everyone leaves with a smile
  • Whether you're cooking up delicious meals or keeping the dining area spotless, your passion for excellent service shines through in everything you do.

Counselor in Training

Marple Sports Arena summer camp
06.2019 - 08.2019
  • Assisted senior counselor with daily camp activities and programs
  • Helped to supervise and ensure the safety of camp groups
  • Helped with community service programs.

Leader in training

Ridley YMCA
06.2018 - 08.2018
  • Assisted senior counselor with daily camp activities and programs
  • Helped to supervise and ensure the safety of camp groups
  • Helped with community service programs.

Education

High school diploma -

Morgan State University
Baltimore, MD
09.2024

High school diploma -

Strath Haven High School
Wallingford, PA
06.2023

Skills

  • Ability to work with children (2 years)
  • Organizational skills (2 years)
  • Childcare
  • Classroom Management
  • Customer service
  • Serving Experience
  • Early Childhood Education
  • Host/Hostess
  • Tutoring

Customer Service

Customer Assistance

Cash Handling

Time management skills

Cleaning and sanitizing

Customer service excellence

Order Taking

Organizational abilities

Professionalism and Courtesy

Payment Processing

Strong Work Ethic

Exceptional customer service

Memory retention

Safe Food Handling

Cleanliness standards

Self-awareness

Personal Information

Work Permit: Authorized to work in the US for any employer

Certification

  • Certified [Job Title], [Company Name] - [Timeframe]

Languages

Spanish
Limited Working

Timeline

Cashier

Target
06.2023 - 08.2023

Server/Hostess

Riddle Village Retirement Home
06.2022 - 10.2022

McDonalds Crew Member

McDonald's
06.2021 - 05.2022

Counselor in Training

Marple Sports Arena summer camp
06.2019 - 08.2019

Leader in training

Ridley YMCA
06.2018 - 08.2018

High school diploma -

Morgan State University

High school diploma -

Strath Haven High School
Sierra Felder