Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Fashion Stocking Associate
Walmart
Summersville, WV
07.2023 - Current
Organized merchandise on shelves following store layout guidelines.
Assisted in inventory management to maintain stock levels.
Collaborated with team members to restock items efficiently.
Provided excellent customer service by answering product inquiries.
Assisted customers in locating products on the shelf or in the backroom.
Organized backroom areas, ensuring all items were properly stored and labeled.
Cook/Cashier
Lora's Family Restaurant
Nettie, West Virginia
07.2024 - 07.2025
Prepared a variety of dishes using fresh ingredients daily.
Followed food safety regulations and sanitation guidelines consistently.
Collaborated with kitchen staff to ensure timely order fulfillment.
Collaborated with kitchen staff to ensure accurate food preparations and orders.
Maintained cleanliness and organization of kitchen workstations.
Operated kitchen equipment such as grills, ovens, and fryers efficiently.
Assisted in menu planning and recipe development for daily specials.
Completed assigned tasks efficiently within designated timeframes to maintain workflow.
Assisted in stocking inventory, setting up workstations, preparing mise en place, and breaking down stations at end of shifts.
Greeted customers and provided menus.
Provided excellent customer service during meal times.
Maintained knowledge of restaurant policies regarding guest services and satisfaction.
Checked that all orders were accurate before delivering to customers.
Handled cash, credit card, and digital payment transactions securely.
Maintained a professional attitude while working in a fast-paced environment.
Responded promptly to customer inquiries about menu items, ingredients, and prices.
Assisted in setting up dining areas and maintaining cleanliness throughout shifts.
Collaborated with team members to ensure timely meal service.
Observed other wait staff members' techniques to learn best practices for providing exceptional customer service.
Followed safety protocols when handling hot plates or sharp objects.
Cashier
Walmart
Summersville, West Virginia
11.2023 - 03.2024
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Operated cash register or POS system to receive payment by cash, check and credit card.
Processed customer transactions using point-of-sale system efficiently.
Managed cash drawer and balanced registers at the end of shifts.
Provided excellent customer service during high-volume periods.
Assisted customers with product inquiries and store navigation.
Answered customer questions and provided store information.
Maintained cleanliness and organization of checkout area.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Followed safety protocols while operating equipment and handling cash.