Sierra Figley
New Carlisle,OH
Summary
Results-driven Team Leader known for high productivity and efficient task completion. Skilled in strategic planning, conflict resolution, and performance optimization. Excel in leadership, communication, and problem-solving to achieve team goals. Ready to leverage abilities in organization and motivation to drive success in fast-paced environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Team Leader
Rust-Oleum
Fairborn, OH
01.2016 - Current
- Created training materials and conducted group trainings on new processes or procedures.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Established clear expectations for employees, providing guidance when needed.
- Offered training and support to keep team members motivated and working toward objectives.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Reviewed completed work to verify consistency, quality, and conformance.
- Facilitated team meetings to discuss targets, strategies, and address any issues.
Fast Food Crew Trainer
Scott Family McDonalds
Fairborn, OH
11.2014 - 07.2016
- Planned and implemented training sessions for new fast food crew members.
- Demonstrated how to use kitchen equipment, prepare menu items and deliver excellent customer service.
- Provided feedback on job performance to help improve employee skills.
- Assisted in resolving customer complaints quickly and efficiently.
- Maintained a safe working environment by enforcing safety rules and regulations.
- Monitored store operations to ensure compliance with company policies and procedures.
- Assisted with scheduling shifts for team members based on operational needs.
- Tracked inventory levels of supplies needed for daily operations.
Crew Member
Taco Bell
Sidney, OH
11.2013 - 07.2014
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Adhered to health department regulations regarding food handling procedures.
- Resolved customer complaints in a professional manner.
Education
Graham High School
Saint Paris, OH05-2015
Bachelor of Science - Psychology (Behavioral Neuroscience)
Wright State University
Dayton, OHSkills
- Documentation And Reporting
- Attention to Detail
- Coaching and Mentoring
- Performance Improvement
- Team Supervision
- Work Planning and Prioritization
- Teamwork and Collaboration
Certification
- CPR Certified (Adult/Child/Infant) (First Responder)
Timeline
Team Leader
Rust-Oleum
01.2016 - Current
Fast Food Crew Trainer
Scott Family McDonalds
11.2014 - 07.2016
Crew Member
Taco Bell
11.2013 - 07.2014
Graham High School
Bachelor of Science - Psychology (Behavioral Neuroscience)
Wright State University
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