Sierra Fink
Kaukauna
Summary
Experienced Trainer and Community Educator with proven success in coaching high-performing teams. Specializes in delivering impactful training in restaurant operations and leading youth programs focused on life skills and social-emotional learning. Demonstrated ability to foster behavioral growth and enhance team performance.
Overview
4
4
years of professional experience
Work History
Service Professional | Certified Trainer
Olive Garden
Appleton
02.2023 - Current
- Educates new hires on company SOPs, while fostering brand values and a positive workplace culture at various new restaurant openings across the U.S.
- Ensures consistent service, and optimizes team workflow for efficiency.
- Connects with guests to foster positive experiences, actively responding to needs and feedback to boost satisfaction and loyalty.
- Deliver seamless support as a management extension by resolving challenges and maintaining smooth operations.
- Honored as Team Member of Year 2025 for exceptional performance, leadership, and commitment to cultivating a thriving team culture and driving success.
Youth and Family Specialist
Family Services of Northeast Wisconsin
Appleton
09.2022 - 02.2023
- Supported youth with nurturing and caring assistance focused on empowering and positive independence.
- Organized activities focused on life skills advancement, and personal growth themes linked to social and emotional learning, and behavioral development.
- Developed personalized skill plans for individuals based on assessments.
- Monitored behavioral progress, and maintained accurate documentation of interactions for program compliance.
- Attended training sessions to ensure alignment with best practices for youth engagement, and Wisconsin's DHS Comprehensive Community Service Program standards.
Community Outreach Educator- AmeriCorps
Girl Scouts Of The Northwestern Great Lakes
Appleton
09.2021 - 08.2022
- Developed online resources focusing on leadership, teamwork, personal development, and social and emotional learning for girls and troops.
- Provided training and support for volunteers in effective educational practices.
- Facilitated youth engagement through implementation of programs and activities aligned with Girl Scout Leadership Experience, emphasizing STEM, Outdoors, Life Skills, and Entrepreneurship.
- Helped recruit new Girl Scouts and volunteers, particularly in underserved communities, creating inclusive environments for participation.
- Established and maintained relationships with educational institutions and community partners to support new and existing programming opportunities.
Education
Bachelor of Arts - Psychology - Concentration in Mental Health
Southern New Hampshire University
11-2023
Skills
- Resilience
- Leadership
- Inclusive culture promotion
- Optimism
- Quick learner
- Time management
- Team building
- Personal development
- Relationship building
- Brand awareness
- Adaptability and flexibility
Timeline
Service Professional | Certified Trainer
Olive Garden
02.2023 - Current
Youth and Family Specialist
Family Services of Northeast Wisconsin
09.2022 - 02.2023
Community Outreach Educator- AmeriCorps
Girl Scouts Of The Northwestern Great Lakes
09.2021 - 08.2022
Bachelor of Arts - Psychology - Concentration in Mental Health
Southern New Hampshire University
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