Sierra Fox
Sikeston,MO
Summary
Proven track record in enhancing cleanliness and guest satisfaction at Missouri Delta Medical Center, showcasing strong housekeeping abilities and a commitment to health and safety standards. Excelled in building relationships and efficiently managing tour groups at Dillard Mill State Historic Site, demonstrating adaptability and effective communication. Achieved significant improvements in quality assurance procedures in metal finishing, underscoring meticulous attention to detail and process optimization.
Overview
5
5
years of professional experience
Work History
House Keeping
Missouri Delta Medical Center
11.2023 - Current
- Inspected rooms for damages and sufficient housekeeping practices.
- Communicated problems regarding guest rooms to housekeeping services and maintenance personnel.
- Upheld housekeeping standards by keeping space clean and free of hazards.
- Collaborated with management to develop long-term strategies for housekeeping and janitorial department.
- Contacted housekeeping staff when guests vacated rooms for upkeep or cleaning.
- Used gloves and proper protective equipment to establish health and safety measures for guests and housekeeping staff.
Tour Guide/Maintenance Technician
Dillard Mill State Historic Site
03.2020 - 08.2020
- Built personal relationships with guests to promote positive experiences.
- Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
- Adapted to unexpected schedule changes by being flexible and adjusting itineraries to keep tours moving smoothly.
- Provided suggestions and recommendations for activities, restaurants and accommodations to keep customers entertained after tour hours.
- Continued learning and updating knowledge about tour areas, culture and history to provide accurate, timely and exciting information to tour groups.
- Managed tour groups by keeping on schedule and quickly handling issues to promote positive experiences.
Metal Finishing and Inspector
American Precision Die Casting
05.2019 - 08.2019
- Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
- Inspected and examined materials and finished parts and products for defects and wear to verify conformance with blueprints, diagrams, and template specifications.
- Prepared reports detailing findings of inspections, investigations, and tests.
- Upheld codes and regulations governing materials, processes, and procedures.
Education
No Degree - General Education
Missouri Southern State University
Joplin, MOSkills
- General housekeeping duties
- Housekeeping and Cleaning
- General housekeeping abilities
- Housekeeping abilities
Timeline
House Keeping
Missouri Delta Medical Center
11.2023 - Current
Tour Guide/Maintenance Technician
Dillard Mill State Historic Site
03.2020 - 08.2020
Metal Finishing and Inspector
American Precision Die Casting
05.2019 - 08.2019
No Degree - General Education
Missouri Southern State University
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