Sierra Gentry Burgess
Ranger,GA
Summary
Experienced professional with five years of dedicated service at Advent Health Gordon Hospital. Adept at providing comprehensive support in a fast-paced office environment, including assisting, charting, documenting, registering, and caring for patients. Committed to delivering exceptional care and assistance while demonstrating a genuine passion for helping others.
Overview
2025
2025
years of professional experience
Work History
Dental Assistant Externship
McAfee
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients
Consumer Access Specialist
Advent Health Gordon
07.2020 - Current
- Responded to incoming department phone calls and directed callers to appropriate team members based on need
- Carefully checked insurance information for benefits coverage and input pre-authorization documents into system
- Contacted insurance carriers to verify coverage, copays and deductible information for patients
- Worked with nurses and other clinic staff to process patients and direct to appropriate departments
- Registered patients for outpatient procedures and emergency services
- Asked various questions from clients to obtain the information necessary for paperwork
- Welcomed patients to facility and assisted with registration sign-in process
Education
Healthcare -
Georgia Northwestern Technical College
Rome, GACertificate - Dental Assisting
Dalton Dental Assistant School
Dalton, GA07.2023
High School Diploma -
Sonoraville High School
Calhoun, GA05.2018
Skills
- Providing Information and Resources
- Organized and Efficient
- Good Work Ethic
- Customer Service
- Organizational Skills
- Friendly, Positive Attitude
- Team Building
- Computer Skills
- Epic Software Proficiency
- Effective Time Management
- Conflict Resolution Strategies
- Strong leadership abilities
Timeline
Consumer Access Specialist
Advent Health Gordon
07.2020 - Current
Healthcare -
Georgia Northwestern Technical College
Certificate - Dental Assisting
Dalton Dental Assistant School
High School Diploma -
Sonoraville High School
Dental Assistant Externship
McAfee
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