Summary
Overview
Work History
Education
Skills
Timeline
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Sierra Gildon-Haywood

Detroit,MI

Summary

Results-driven Production Team Lead with a proven track record in operational efficiency, team leadership, and problem-solving. Committed to enhancing productivity and customer satisfaction through effective communication and swift issue resolution.

Overview

8
8
years of professional experience

Work History

Production Team Lead

Bridgwater Interiors
Warren, Michigan
02.2021 - 04.2025
  • Led production team to achieve daily manufacturing goals.
  • Trained new team members on safety and operational procedures.
  • Supervised assembly line operations to maintain consistent output levels.
  • Resolved production issues swiftly to minimize downtime and disruptions.
  • Conducted daily meetings with the team to discuss progress against targets set for the day, week, month.

Store Manager

Family Dollar
Detroit, Michigan
09.2019 - 01.2021
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.
  • Performed regular price checks to ensure competitive pricing.
  • Evaluated store performance and incorporated feedback to implement improvement plans.

Store Manager

CVS Pharmacy
Detroit, Michigan
06.2017 - 09.2019
  • Managed daily store operations and ensured compliance with company policies.
  • Oversaw inventory management and maintained optimal stock levels.
  • Organized staff schedules to ensure adequate coverage during peak hours.
  • Trained and supervised team members on customer service standards.
  • Implemented promotional displays to enhance product visibility and sales.

Education

Associate of Science - General Science

Wayne County Community College
Detroit, MI
06-2024

Consortium College Preparatory Highschool
Detroit, MI
06-2017

Skills

  • Team leadership
  • Issue resolution
  • Product knowledge
  • Customer relationship management
  • Customer feedback analysis
  • Problem solving
  • Attention to detail
  • Effective communication
  • Time management
  • Critical thinking
  • Adaptability
  • Money handling
  • Customer service

Timeline

Production Team Lead

Bridgwater Interiors
02.2021 - 04.2025

Store Manager

Family Dollar
09.2019 - 01.2021

Store Manager

CVS Pharmacy
06.2017 - 09.2019

Associate of Science - General Science

Wayne County Community College

Consortium College Preparatory Highschool
Sierra Gildon-Haywood