Sierra Green
Orange Park
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Bistro Server
Courtyard By Marriott
07.2022 - Current
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Answered customers' questions, recommended items, and recorded order information.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Cashier
PetSmart
05.2019 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
Cashier
Walmart
05.2020 - 04.2021
- As an *ESSENTIAL WORKER, I offered exceptional customer service experiences at the height of the COVID-19 pandemic to promote the company brand, loyalty, satisfaction, and sales
- Answered customers questions, addressing grievances, and offered solutions relevant to their individual needs
- Educated customers on product and service warranty offerings and how to join rewards programs for their benefit
- Operated a cash register; duties included scanning items for purchase, processed various forms of payments, bagged all purchased items
- Assisted with merchandise returns and self-check-out.
- Demonstrated strong communication and leadership skills through numerous active learning experiences when training new team members. I understand the importance of maintaining stock and organization in the store in order to meet the customer’s expectations.
Education
High School Diploma -
Clay High School
Green Cove Springs, FL05.2019
Skills
- Easily adaptable to new environments and work schedule
- Ability to multi-task
- punctual and professional
Timeline
Bistro Server
Courtyard By Marriott
07.2022 - Current
Cashier
Walmart
05.2020 - 04.2021
Cashier
PetSmart
05.2019 - Current
High School Diploma -
Clay High School
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