Sierra Groft
Karns
York Haven,PA
2
years of professional experience
Customer service professional with experience at Karns, excelling in cash management and fostering a welcoming environment for customer through empathetic complaint resolution. Known for reliability and teamwork, I effectively processed transactions and returns, ensuring customer satisfaction. Excited to learn new skills and transfer the ones I have into this roll.
Work History
Customer Service
3 Years 3 Months- Managed cash drawer, ensuring accurate balance at the beginning and end of shifts.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Processed customer orders and accurately handled payment transactions.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Collaborated with team members to maintain smooth operations during peak hours.
Education
High School Diploma
- 3.8 GPA
Skills
Reliability and punctuality
Cash management
Phone etiquette
Patience and composure
Timeline
Customer Service
Karns
07.2023 - CurrentRead More
Red Land High School
High School Diploma
Read More