Sierra Hanson
San Clemente,CA
Summary
I have lots of experience with different forms of employment. I am a hard working, reliable person that takes pride in my integrity. I am always willing to grow and try new things!
Overview
7
7
years of professional experience
1
1
Certification
Work History
Baby Sitter
Self Employed
05.2023 - 04.2024
- Played games, worked on puzzles, and read books to young children.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
Server
Beachfire
07.2023 - 12.2023
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
SERVER/ BARTENDER/ ASSISTANT MANAGER
TAP-IN GRILL AND PUB
06.2022 - 05.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
SERVER
BUFFALO BROS
01.2022 - 05.2022
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
SERVER
CHUYS
11.2020 - 01.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
SUMMER WORKER
CISD
05.2019 - 05.2021
- Increased overall efficiency by maintaining proper maintenance schedules for tools and equipment used on job sites.
- Maintained clean and organized worksites, promoting a safe and efficient working environment.
- Supported team members with heavy lifting and transportation of materials as needed throughout the summer season.
- Completed projects on time by managing tasks efficiently and effectively.
- Enhanced team productivity through clear communication and collaboration with coworkers.
FILER
TXPTR
04.2020 - 07.2020
- Improved overall office efficiency by consistently updating and maintaining a comprehensive filing system, ensuring quick access to essential information.
- Examined, categorized, and sorted incoming documents.
- Adhered to company policies and government regulations regarding data oversight and confidentiality to promote overall information security.
- Reduced misplaced documents by maintaining a clean and organized filing area, ensuring proper storage of important files.
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
- Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
SUPERVISOR
HOUSE OF AIR LLC
03.2018 - 05.2020
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Maintained compliance with company policies, objectives, and communication goals.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
SALES ASSOCIATE
RALLY HOUSE
08.2017 - 12.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
UNIVERSITY OF TEXAS AT TYLER
Tyler, TXHIGH SCHOOL DIPLOMA -
CROWLEY HIGH SCHOOL
Crowley, TX05.2019
Skills
- Liquor, Beer and Wine Knowledge
- Aloha POS
- Responsible Alcohol Service
- Customer Service
- Time Management
- Goal Oriented
- Patience and Empathy
- Reliability
- Strong Work Ethic
Certification
- TABC
- Food Handlers
References
- Chaka Powers, TXPTR, Supervisor, (682) 667-2561, reneec777@yahoo.com
- William Chaisson, Tap-in Grill And Pub, Owner, (817) 614-4309, Willchaisson@tapinmain.com
Timeline
Server
Beachfire
07.2023 - 12.2023
Baby Sitter
Self Employed
05.2023 - 04.2024
SERVER/ BARTENDER/ ASSISTANT MANAGER
TAP-IN GRILL AND PUB
06.2022 - 05.2023
SERVER
BUFFALO BROS
01.2022 - 05.2022
SERVER
CHUYS
11.2020 - 01.2022
FILER
TXPTR
04.2020 - 07.2020
SUMMER WORKER
CISD
05.2019 - 05.2021
SUPERVISOR
HOUSE OF AIR LLC
03.2018 - 05.2020
SALES ASSOCIATE
RALLY HOUSE
08.2017 - 12.2017
UNIVERSITY OF TEXAS AT TYLER
HIGH SCHOOL DIPLOMA -
CROWLEY HIGH SCHOOL
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