Summary
Overview
Work History
Education
Skills
Timeline
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Sierra Harrod

Shelbyville,KY

Summary

Experiences includes friendly Customer Service and team-oriented warehouse profession in working in diverse retail environments and managing shipping and receiving operations in the warehouse environment. Operating cash registers, performing necessary calculations., and perform oriented team leadership with good multitasking abilities. I am a Reliable customer service associate offering strong problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. I am Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business.

Overview

3
3
years of professional experience

Work History

Industrial Warehouse

Best Buy
Shepherdsville, KY
02.2020 - 01.2021
  • Loaded and moved material to and from storage and production areas.
  • Wrapped pallets in shrink wrap prior to loading.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Consistently lifted materials weighing as much as 30-40 pounds.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.

Amazon Delivery Driver

Amazon Prime
Louisville, KY
01.2019 - 02.2020
  • Completed on-time deliveries
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Delivered up to 100 packages to customer doorsteps and business offices.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.

Pawnbroker

Cash America
Douglasville, GA
01.2018 - 01.2019
  • Negotiated sale prices to reach target profit margins while reaching suitable pricing for customer.
  • Checked, organized and displayed inventory attractively to promote patron interest.
  • Made loans on valuable items after closely inspecting item values, collecting payments or tangible property as collateral.
  • Assessed quality and value of incoming items and offered customers loans.
  • Processed payments, and securely handled cash
  • Worked with customers to develop loans worth up to $1,000 according to personal needs, preferences and payment abilities.
  • Processed new inventory to ready for stocking on sales floor.
  • Sold variety of items daily to customers, working to upsell package items and exceed sales goals and commission.

Education

Associate of Science - Radiologist Assistant

Elizabethtown Community And Technical College
Elizabethtown, KY
08.2023

Associate of Science - Criminal Justice

West Georgia Technical College
Douglasville, GA
03.2019

Skills

  • Material Loading and Unloading
  • Picking and Packing
  • Shipping and Receiving
  • Customer Service
  • Production Work
  • Cash Register Operations

Timeline

Industrial Warehouse

Best Buy
02.2020 - 01.2021

Amazon Delivery Driver

Amazon Prime
01.2019 - 02.2020

Pawnbroker

Cash America
01.2018 - 01.2019

Associate of Science - Radiologist Assistant

Elizabethtown Community And Technical College

Associate of Science - Criminal Justice

West Georgia Technical College

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Sierra Harrod