Summary
Overview
Work History
Education
Skills
Timeline
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Sierra Hawes

Reno,NV

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

13
13
years of professional experience

Work History

Daycare Teacher

At Home Daycare
Reno, NV
05.2022 - 06.2024
  • Provided guidance on social development issues such as sharing, following directions.
  • Encouraged creativity through art projects and storytelling.
  • Supervised children during meal times, playtime, and other activities.
  • Transporting children to school, sports activities, or other engagements when necessary.
  • Administering medication when needed according to parent instructions.
  • Instructing children in basic hygiene practices such as brushing teeth or washing hands.

Medical Records Specialist

Ciox Healthcare
Reno, NV
03.2020 - 02.2022
  • Scheduled patient appointments for medical records requests.
  • Followed up on overdue or incomplete request forms to ensure timely completion of records requests.
  • Maintained a professional demeanor while handling customer calls.
  • Called clients to leave voicemail reminders of appointment date and time.

Server

Denny's Restaurant
Sparks, NV
12.2018 - 01.2020
  • Greeted guests and provided menus.
  • Checked food before serving it to customers.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Delivered food orders promptly and courteously.
  • Provided exceptional service to high volume of daily customers.

Assembly Line Leader

Tesla Motors
Sparks , NV
02.2016 - 10.2018
  • Trained new employees in proper use of tools, equipment, and materials needed for the job.
  • Identified areas of improvement in production workflow processes based on feedback from team members.
  • Recommended modifications or improvements to existing machinery or tools used in production operations.
  • Communicated regularly with management regarding progress updates and any issues encountered during production.
  • Ensured compliance with company policies and safety regulations at all times.

Team Member

Dairy Queen
Sparks, NV
06.2014 - 05.2015
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Cleaned, sanitized, and maintained work areas according to established protocols.

Cashier Team Lead

Chris and Denas Grocery Deli
Mount Shasta, CA
06.2011 - 04.2014
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Education

GED -

Washoe High School
Reno, NV
05-2015

Skills

  • Behavior Modeling
  • Records Management
  • Customer Service
  • Call handling
  • Goal-Oriented
  • Safe Food Handling
  • Record maintenance
  • Medical Billing
  • Calendar Management

Timeline

Daycare Teacher

At Home Daycare
05.2022 - 06.2024

Medical Records Specialist

Ciox Healthcare
03.2020 - 02.2022

Server

Denny's Restaurant
12.2018 - 01.2020

Assembly Line Leader

Tesla Motors
02.2016 - 10.2018

Team Member

Dairy Queen
06.2014 - 05.2015

Cashier Team Lead

Chris and Denas Grocery Deli
06.2011 - 04.2014

GED -

Washoe High School

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Sierra Hawes