Sierra Heiskell

• Works directly under the Senior Pastor, helping to assist with coordinating, planning, and executing church events
• Sends out emails and handles other forms of communication
• Assists with creating budgets, oversee, track and record church donations and sales
• Maintains church records, manages the calendar and orders supplies
• Responded to emails/faxes
• Coordinated accounts receivable and reports
• General clerical support duties including filing, faxing, scheduling and placing orders
• Handled phones and faxes
• Monitored office supplies
• Drafted professional memos, letters and marketing copy to support business objectives and growth.

•Provides in-person assistance in determining eligibility for coverage options

•Advises potential parents on the documentation required to complete applications, and answers questions and issues regarding the enrollment process.

•Make outgoing phone calls to contact interested parents on a daily basis.

• Provide superior customer service and support to current and prospective families.

• Conduct appointments with prospective parents via phone/video to identify educational needs, determine goodness of fit between student and institution.

• Finalized and processed enrollment applications.
• Trained and mentored junior enrollment professionals.

• Provided physical support to assist patients to perform daily living activities, such as getting out of bed,bathing, dressing, using the restroom, standing, walking, or exercising
• Gathered information from caregivers, nurses, or physicians about patient condition, treatment plans,or appropriate activities and articulate correspondence to whom have a business need to know
• Documented or otherwise report observations of patient behavior, complaints, or physical symptomsto nurses
• Lifted or assisted others to lift patients to move them on or off beds, examination tables, surgicaltables, or stretchers
• Answered and transferred telephone calls
• Performed clerical duties including maintenance and organization of patient records, as well asbreakdown of medical charts for record keeping.

• Provided direct care to the residents of the health and rehabilitation center
• Assisted residents in activities of daily living under the direction and supervision of a professional nurse
• Cleaned and sanitize patient rooms, bathrooms, examination rooms, or other patient areas
• Conducted inventory and marked residents' personal possessions as instructed
• Maintained intake and output records as instructed
• Checked patient vitals such as temperature, blood pressure and blood sugar levels.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

• Provided a clean, safe, and healthy environment for clients and family members
• Assisted in meeting nutritional needs by providing meal planning, meal preparation, grocery shopping,dishes, and kitchen clean-up
• Observed and reported any changes in the client's mental, physical, or emotional condition or homesituation to immediate supervisor in a timely manner
• Established and maintain effective communication and a professional relationship with clients, familymembers, and co-workers
• Maintained intake and output records as instructed
• Conducted inventory and marked residents' personal possessions as instructed
• Assisted nurses or physicians in the operation of medical equipment or provision of patient care
• Transported specimens, laboratory items, or pharmacy items, ensuring proper documentation anddelivery to authorized personnel
• Provided administrative support to multiple Nurse by managing inbound/ outbound phone calls andmanaging daily calendars to ensure best use of time
• Opened, sorted, and distributed incoming messages and correspondence
• Maintained professionalism and confidentiality
• Subject matter expert between clients and staff resolving any billing concerns and keeping clientsinformed through the process.

• Exceeded departmental goals through quality assurance skills, training new staff and assuringexecution of company policies
• Used a variety of sources of information including online systems, tools and models with technicalproficiency in accordance with banking laws, Chargeback guidelines and Regulation E guidelines
• Developed new filing and organizational practices
• Successfully managed 30+ inbound/ outbound calls ensuring any issues were quickly resolved
• Recorded and transcribed weekly minutes of meetings
• Maintained documents such as correspondence, drafts and emails, and prepared both weekly andmonthly reports for management
• Opened, sorted, and distributed incoming messages and correspondence