Sierra Herring

Skills/duties:

Im good at customer service, I always put them first and try to find a solution to any issues they might be having

I can manage and lead a team

As a pharmacy operations Manger, im in charge of doing the schedule, training new technicians, hiring when needed, doing yearly evaluations, having 1:1s weekly meetings with each technician( going over pur weekly metrics and on what we can approve on), handling any customer complaints or technician complaints, making sure all licenses are up to date, preparing for inventory (making sure outdates get pulled off the shelf and trying to send back any medications we have alot of), handling any disciplines that are needed as far as verbal warning or written warnings, making sure all tasks are done every day which include: inventory counts, daily call list,deletes, will calls backs,third party rejects, our weekly bin recon, etc

On top of doing all the manager stuff, I help my team put up our daily truck, typing,filling scripts,answering incoming calls or making calls,ringing up the customers, helping the pharmacist with shots, mainly helping where I'm needed to make sure the pharmacy runs smoothly and my team isn't stressed out by the end of the day