Sierra Houts
Lowell,IN
Summary
Dynamic leader and effective communicator, adept in problem-solving and positive engagement. At YMCA, I excelled in child supervision and program planning, significantly enhancing camper experience. Trained McVeys' staff, showcasing team leadership and a creative mindset. Proficient in CPR and First Aid, ensuring safety and promoting healthy habits.
Overview
4
4
years of professional experience
Work History
Camp Counselor
YMCA
06.2024 - 08.2024
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Supported children by actively listening and offering encouragement.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
Hostess
McVeys
05.2020 - 10.2023
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Education
High School Diploma -
Lowell Senior High School
Lowell, IN06.2024
Skills
- Problem-Solving
- Positive Engagement
- Team Leadership
- Effective Communication
- Child Supervision
- Decision-Making
- Creative Mindset
- CPR
Timeline
Camp Counselor
YMCA
06.2024 - 08.2024
Hostess
McVeys
05.2020 - 10.2023
High School Diploma -
Lowell Senior High School