Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sierra Hurt

Rock Island,IL

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

8
8
years of professional experience

Work History

Receptionist

Mississippi Valley Chiropractic
06.2020 - Current
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.

Sales Associate

Victoria's Secret & PINK
04.2018 - 08.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Sales Associate

Charlotte Russe
07.2017 - 03.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Crew Team Member

Arthur’s Garden Deli
04.2016 - 07.2017
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Collaborated with team members to complete orders.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Became familiar with products to answer questions and make suggestions.
  • Operated register to process payments and collect cash payment for order totals.
  • Checked and restocked utensils and condiments in appropriate locations for guests.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.

Grocery Bagger

HyVee Foods
10.2015 - 03.2016
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Collected carts from parking lot and designated return locations.
  • Retrieved items for customers and verified prices.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Collected shopping carts from parking lot and returned to stand to keep lot organized.

Education

Vocational - Esthetics

Capri College
Davenport, IA
05.2024

Skills

  • Sorting and Labeling
  • Verbal and Written Communication
  • Telephone Skills
  • Mail Handling
  • Reminder Calls
  • Organization Skills
  • Information Protection
  • Data Inputting
  • Organization and Efficiency
  • Reception Desk Management
  • Call Answering and Routing
  • Claim Handling
  • Appointment Booking
  • Answer Telephone Calls

Timeline

Receptionist

Mississippi Valley Chiropractic
06.2020 - Current

Sales Associate

Victoria's Secret & PINK
04.2018 - 08.2020

Sales Associate

Charlotte Russe
07.2017 - 03.2018

Crew Team Member

Arthur’s Garden Deli
04.2016 - 07.2017

Grocery Bagger

HyVee Foods
10.2015 - 03.2016

Vocational - Esthetics

Capri College

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Sierra Hurt