Summary
Overview
Work History
Education
Skills
Timeline
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Sierra June

Harrington,DE

Summary

Dynamic customer service professional with a proven track record at Select Pizza, excelling in customer engagement and cash register operations. Recognized for achieving sales targets and training new staff, while ensuring food safety and cleanliness. Adept at managing high-pressure situations, delivering exceptional service, and enhancing the overall customer experience.

Offering strong interpersonal skills and willingness to learn and grow in customer-facing environment. Brings ability to quickly grasp new concepts and procedures, ensuring efficient service and customer satisfaction. Ready to use and develop communication and organizational skills in [Desired Position] role.

Developed key skills in fast-paced retail environment, excelling in customer service and efficient task management. Leveraged strong communication and problem-solving abilities to enhance customer experiences and streamline operations. Looking to transition into new field where these transferable skills can drive success and innovation.

Overview

3
3
years of professional experience

Work History

Counter Assistant

Select Pizza
08.2024 - 12.2024
  • Maintained a clean and organized workspace to ensure smooth operations and an enjoyable customer experience.
  • Kept track of customer orders efficiently, minimizing errors and ensuring accuracy upon delivery or pickup.
  • Collaborated with team members to achieve monthly sales targets, showcasing a strong commitment to the success of the business.
  • Supported catering efforts by assembling large-scale orders with attention to detail and punctuality for client satisfaction.
  • Trained new counter assistants on company policies and procedures, contributing to a well-prepared team environment.
  • Adapted quickly during peak hours by prioritizing tasks strategically to accommodate high volumes of customers without compromising quality.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders, meeting customer expectations consistently.
  • Demonstrated strong multitasking capabilities by managing multiple tasks simultaneously while maintaining high standards in customer service.

Customer Service Cashier

Ritas
03.2024 - 08.2024
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Met customer service goals and exceeded customer expectations.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Counted money in drawers at beginning and end of each shift.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
  • Demonstrated versatility by cross-training in various departments throughout the store when required.

Administrative Assistant Intern

PSI
05.2023 - 09.2023
  • Increased accuracy of documentation by proofreading, editing, and formatting reports and presentations.
  • Prepared and edited documents and reports for quality and accuracy.
  • Assisted with organization and maintenance of office filing system for easy retrieval of information.
  • Received and screened incoming calls, emails and visitors and alerted administrative manager to priority matters.
  • Managed incoming and outgoing mail and packages to facilitate prompt delivery and receipt.
  • Monitored office supplies and ordered low-stock items to prevent unexpected shortages.
  • Ensured timely completion of tasks by prioritizing workload according to urgency and importance.
  • Maintained tidy and professional office space to give positive first impression to visitors.
  • Maintained confidentiality and security of sensitive information to protect privacy and security of company data.
  • Provided support for team projects and initiatives to contribute to team success.
  • Answered incoming phone calls pleasantly directed calls to appropriate personnel.
  • Sorted mail and dispersed to correct departments and employees.
  • Assisted coworkers and staff members with special tasks on daily basis.

Lead Counter Helper

Grotto's Pizza
05.2023 - 09.2023
  • Assisted in training new team members, ensuring thorough knowledge of products, processes, and procedures.
  • Upheld strict adherence to safety protocols while handling food items according to local health department regulations.
  • Maintained accurate inventory levels through diligent stock management and regular audits.
  • Ensured customer satisfaction with prompt attention, addressing concerns, and resolving issues swiftly.
  • Reduced wait times for customers by efficiently managing the flow of orders during peak hours.
  • Enhanced customer experience by providing exceptional service and accurate order processing.
  • Collaborated closely with kitchen staff to ensure timely and accurate fulfillment of customer orders.
  • Participated in promotional events and marketing efforts to drive increased footfall at the establishment.
  • Increased sales through upselling techniques and promoting daily specials to customers.
  • Played an integral role in team-building initiatives, fostering an inclusive and supportive work environment that encouraged collaboration among staff members.

Animal Assistant

The Little Farm
06.2022 - 10.2022
  • Conducted regular health checks on all animals under care,
  • Enhanced animal care by implementing efficient feeding and cleaning routines.
  • Upheld strict adherence to safety protocols during all interactions with potentially aggressive or unpredictable animals, protecting both human handlers and other animals in proximity from harm.
  • Provided compassionate assistance to animals in recovery, aiding in their healing process.
  • Contributed to a safe and clean environment by regularly sanitizing facilities and equipment.
  • Managed inventory of supplies including food, medications, and cleaning products to maintain adequate stock levels for facility operations.
  • Coordinated volunteer efforts, providing training and supervision for individuals assisting with animal care duties.
  • Facilitated successful adoptions by matching potential adopters with compatible animals based on lifestyle and needs analysis.
  • Assisted in fundraising events promoting awareness about animal welfare issues while generating resources for continued support of the organization''s mission.
  • Established strong relationships with local businesses for sponsorship opportunities benefiting both the organization and partnering establishments.
  • Fed and watered animals to provide necessary nutrients and keep pets healthy.
  • Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Maintained equipment and facility to keep animal care environment and tools in good working order.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Followed pet care instructions for dietary needs and medication regimens.

Education

High School Diploma -

HH Groves
Dover
07-2025

Skills

  • Workplace safety
  • Food safety
  • Customer engagement
  • Cleanliness maintenance
  • Cash register operation
  • Stock replenishment
  • Menu memorization
  • Product promotion
  • Cross-selling techniques

Timeline

Counter Assistant

Select Pizza
08.2024 - 12.2024

Customer Service Cashier

Ritas
03.2024 - 08.2024

Administrative Assistant Intern

PSI
05.2023 - 09.2023

Lead Counter Helper

Grotto's Pizza
05.2023 - 09.2023

Animal Assistant

The Little Farm
06.2022 - 10.2022

High School Diploma -

HH Groves

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Sierra June