Sierra Kratt
Fort Wayne,IN
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
18
18
years of professional experience
Work History
Stay at Home Mom
Home
01.2016 - Current
- Developed education and social programs to provide children with knowledge and skills for healthy, productive lives.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Developed and implemented behavior management strategies to minimize indiscipline and guide children in attaining positive behavior.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Played games, worked on puzzles, and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Assisted children with homework assignments and special projects across different subjects.
Fitness Coach
Fit Body Boot Camp
09.2019 - 10.2020
- Consulted with clients to define personal health needs, formulate effective fitness, nutritional or rehabilitation plans and improve overall well-being.
- Oversaw fitness areas with practiced eye for safety or training issues.
- Instructed on proper use of equipment for safety of all members.
- Modified workout plans according to fitness levels and medical considerations.
- Developed strong member relationships with caring and collaborative approach.
- Improved class participation by developing programs to meet needs relevant to age and activity levels.
- Maintained databases to track and record customer data.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Department Manager
Von Maur
04.2015 - 01.2016
- Managed inventory to maintain optimal stock levels and meet expected demands.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
- Communicated with managers of other departments to maintain transparency.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
Assistant Manager
Rave Motion Pictures/Carmike Cinemas
01.2006 - 03.2015
- Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Created employee schedules to align coverage with forecasted demands.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
Education
No Degree - Respiratory Therapy
Ivy Tech Community College
Fort Wayne, INHigh School Diploma -
Northrop High School
Fort Wayne, IN06.2007
Skills
- Fitness Experience
- Staff Management
- Schedule Oversight
- Training and Development
- Phone Call Answering
- Data Management
Timeline
Fitness Coach
Fit Body Boot Camp
09.2019 - 10.2020
Stay at Home Mom
Home
01.2016 - Current
Department Manager
Von Maur
04.2015 - 01.2016
Assistant Manager
Rave Motion Pictures/Carmike Cinemas
01.2006 - 03.2015
No Degree - Respiratory Therapy
Ivy Tech Community College
High School Diploma -
Northrop High School
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