Sierra Leonard-Martinez

• Deliver high-quality service in a 4-star dining environment, ensuring a personalized guest experience.
• Provide detailed menu explanations, including chef specials, wine pairings, and allergy accommodations.
• Coordinate with kitchen and bar staff to guarantee timely and accurate service.
• Resolve guest concerns promptly and professionally, maintaining a welcoming atmosphere.
• Provided courteous, friendly service while multitasking in fast-paced environment.

• Proactively engage guest and provide excellent service by meeting their expectations.

• Establish menu knowledge to lead with recommendations.

• Input orders to kitchen and bar, identifying allergies or special requests.

• Deliver food and beverage orders in a timely manner.

• Maintain a clean service station from start to finish.

• Proficient in multitasking between stocking food supplies and running meals to guest.

• Accordingly check orders with chef to make sure all allergies and requests are met.

• Deliver food orders in a timely manner throughout the entire restaurant.

• Experience in quickly clearing tables and resetting them for incoming guest.

• Maintain a high level of cleanliness and organize in food service areas.

• Overlook and manage pool staff during business hours.

• Attend to meetings for daily updates and have all staff aware when applicable.

• Works in coordination with Directors and Managers to ensure that customers get quality service.

• Maintaining a predetermined inventory and ordering necessary equipment and consumables.

• Provides services in other outlets to support all team members.