Sierra Lubben
Grimes,IA
Summary
Experienced stylist and manager skilled in training and mentoring teams to achieve excellence in customer service. Known for developing innovative styling techniques and optimizing salon operations to enhance client experiences and satisfaction.
Overview
11
11
years of professional experience
Work History
Stylist
SportClips Haircuts
Johnston, Iowa
05.2025 - Current
- Styled clients' hair based on current trends and personal preferences.
- Consulted with clients to establish desired styles and effective hair care routines.
- Maintained cleanliness of styling tools and organized work area for efficiency.
Stylist/Manger
SportClips Haircuts
Mankato, Minnesota
05.2019 - 04.2025
- Trained and mentored new stylists on styling techniques and customer service excellence.
- Managed scheduling to optimize staffing levels and enhance customer flow.
- Ensured adherence to health and safety standards within salon environment.
- Conducted performance evaluations to facilitate stylist development and career growth.
- Developed innovative styling techniques to boost customer satisfaction.
- Established goals, prioritized tasks, and held staff accountable for daily responsibilities.
Stylist
Fantastic Sams Cut & Color
Mankato, Minnesota
10.2018 - 05.2019
- Styled clients' hair according to current trends and personal preferences.
- Maintained cleanliness and organization of styling tools and work area.
- Educated clients on effective hair care techniques and product usage.
- Developed custom looks tailored to clients' individual styles, body types, and personalities.
Shift Leader
Dairy Queen Grill & Chill
Mankato, Minnesota
10.2016 - 10.2018
- Trained new team members in food preparation and customer service standards.
- Managed inventory levels and restocked supplies throughout shifts as needed.
- Supervised daily operations to ensure efficient service during peak hours.
- Resolved customer complaints to enhance overall satisfaction experience.
Cook/Server
Dairy Queen
Janesville, Minnesota
06.2015 - 08.2018
- Prepared menu items following Dairy Queen recipes and standards.
- Maintained cleanliness and organization of kitchen and prep areas.
- Collaborated with team members to ensure efficient service during peak hours.
Education
Nova Academy of Cosmetology
Mankato, MN08-2018
High School Diploma -
Janesville-Waldorf-Pemberton High School
Janesville, MN05-2017
Skills
- Hair cutting and styling
- Consultation techniques
- Product knowledge
- Customer relationship management
- Schedule management
- Team leadership
- Effective communication
- Time management
- Attention to detail
Timeline
Stylist
SportClips Haircuts
05.2025 - Current
Stylist/Manger
SportClips Haircuts
05.2019 - 04.2025
Stylist
Fantastic Sams Cut & Color
10.2018 - 05.2019
Shift Leader
Dairy Queen Grill & Chill
10.2016 - 10.2018
Cook/Server
Dairy Queen
06.2015 - 08.2018
Nova Academy of Cosmetology
High School Diploma -
Janesville-Waldorf-Pemberton High School