Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
BusinessDevelopmentManager

Sierra Martinez

Warren,OH

Summary

Creative Business Development Manager with impressive track record of improving sales and growing company customer base. Innovative program management, strategic planning and team leadership skills. Successful team builder with exceptional communication abilities. Very competitive.

Overview

9
9
years of professional experience

Work History

Business Development Manager

Preston Superstore
Burton , Ohio
10.2015 - Current
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Researched and identified opportunities for account growth, account penetration and market expansion.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Reached out to potential customers via telephone, email and in-person inquiries.
  • Managed 8 girls
  • Completed 100+ calls day. Exceeding quota by 10%.
  • Provided prompt customer support with professional, friendly, and patient attitude.
  • Proactively memorized over 25 scripts.
  • Trained 15 new hires on company- specific policies, procedures, and compliance guidelines.
  • Listen, diagnose, and resolved technical issues while guiding guest through step by step solutions.

Team Associate

Aldis
Niles, Ohio
07.2019 - 10.2019
  • Contributed to team success by completing jobs quickly and accurately.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays and busy periods.
  • Sought out ways to go above and beyond job requirements.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Maintained productive, efficient approach to all tasks.

Education

Associate of Applied Science - Social And Human Resources

Bryant Ad Stratton Universit
Buffalo, New York
10.2021

Skills

  • Operating Procedures and Policies
  • Team Recruiting and Onboarding
  • Business Development
  • Microsoft Office
  • Coaching and Mentoring

Accomplishments

  • Increased yearly revenue by 20% in 2022.
  • Used Microsoft Excel to track numbers every day.
  • Supervised team of 8 staff members.
  • Documented and resolved customer issues which led to positive reviews.
  • Collaborated with team of 8 in the development of 3000 appointments a month.

Timeline

Team Associate

Aldis
07.2019 - 10.2019

Business Development Manager

Preston Superstore
10.2015 - Current

Associate of Applied Science - Social And Human Resources

Bryant Ad Stratton Universit

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Sierra Martinez