Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SIERRA MAYS

Rachel

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. I am currently enrolled in the Medical Billing and Coding Program at Pierpont Community & Technical College, and am expected to graduate in May of 2024 with my Medical Billing and Coding certificate.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Administrative Assistant

ND Paper
03.2022 - 05.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
  • Assist HR with interviews and new hire orientations.

Dental Receptionist

Parker, Villinger, And Hamricks DDS
08.2020 - 03.2022
  • Greet and welcome patients as they arrived at the office.
  • Organize referrals to other medical specialists.
  • Prepare claim forms for dental insurance.
  • Daily confirmation calls to remind patients of their future appointments.
  • Verify patients eligibility of benefits by calling insurance companies.
  • Assist patients to fill out health history forms, and other information paperwork.
  • Pull and file charts to keep patient records updated.
  • Adhere to strict HIPAA guidelines at all times to protect patient privacy.
  • Perform general office duties, such as answering telephones, filing, emailing and faxing records.
  • Scheduled, rescheduled, and cancelled appointments for dental patients.
  • Provided excellent customer service to create positive experiences and build patient trust.

Flagger/Pilot Car Driver

MJack LLC
12.2019 - 08.2020
  • Warned construction crews of approaching vehicles that failed to stop in effort to prevent injuries and accidents
  • Controlled flow of traffic through construction areas and work zones on busy highways and interstates
  • Used flagging tools such as stop and slow paddle and red flag
  • Being observant of the surroundings at all times to ensure the safe movement of oncoming traffic
  • Two way radio contact with co-worker to facilitate traffic movement, and to ensure proper position
  • Attended monthly safety meetings and consistent use of PPE
  • Professionally communicated with motorists stuck in stopped traffic
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift
  • Safely drove pilot vehicle at correct speed limits

Lab Technician

ND Paper
11.2017 - 12.2019
  • Collect samples in an industrial environment, and test samples for quality control in the lab
  • Documented findings and entered into SAP/MOPS software for tracking
  • Inspected raw materials and finished products to verify quality
  • Contacted lead operator of any testing on products that did not meet specifications
  • Performed routine maintenance and calibration on testing equipment
  • Operated industrial mixers to compound and blend chemicals
  • Wear all PPE required such as hard hat, safety glasses, ear protection, safety boots, high visibility vest when traveling busy traffic areas, chemical goggles, chemical gloves/rubber gloves

Assistant Teacher

Valley Chaple Child Development Center
05.2016 - 11.2017
  • Assist lead teacher in classroom management, safety, and care
  • Aid in lesson planning, organizing activities with children, communicating with parents, and preparing children for kindergarten
  • Help assess children developmental levels, organized open house meetings and conferences with parents
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors
  • Educated students in foundational concepts such as shapes, numbers and letters

Receptionist

FRMC HealthPlus
12.2015 - 05.2016
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
  • Kept reception area clean and neat to give visitors positive first impression
  • Use of EFT forms, credit cards, and bank deposits to process different forms of payment
  • Scheduled appointments in each department, ranging from childcare, personal training, dietitian appointments, and massage therapy

Education

Certificate Program - Medical Billing And Coding

Pierpont Community And Technical College
Fairmont, WV
05.2024

High School Diploma -

North Marion High School
Farmington, WV
2015

Skills

  • Highly Dependable
  • Fast learner
  • Dedicated
  • Communication and verbal skills
  • Safety practices
  • Organized
  • Self-motivated
  • Multitasking
  • Detail oriented

Certification

PEC SafeLand Certification

ATSSA Flagger Certification

Timeline

Administrative Assistant

ND Paper
03.2022 - 05.2023

Dental Receptionist

Parker, Villinger, And Hamricks DDS
08.2020 - 03.2022

Flagger/Pilot Car Driver

MJack LLC
12.2019 - 08.2020

Lab Technician

ND Paper
11.2017 - 12.2019

Assistant Teacher

Valley Chaple Child Development Center
05.2016 - 11.2017

Receptionist

FRMC HealthPlus
12.2015 - 05.2016

Certificate Program - Medical Billing And Coding

Pierpont Community And Technical College

High School Diploma -

North Marion High School

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