Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SIERRA MAYS

Rachel

Summary

Organized individual committed to providing the best experience possible through hard work, dedication, and team success. With a cheerful attitude, I am eager to learn and to accept new opportunities as they are offered to me. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Administrative Assistant

ND Paper
03.2022 - 05.2023
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
  • Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.

Dental Receptionist

Parker, Villinger, And Hamricks DDS
08.2020 - 03.2022
  • Greet and welcome patients as they arrived at the office.
  • Organize referrals to other medical specialists.
  • Schedule, reschedule and handle cancelled appointments for patients.
  • Prepare claim forms for dental insurance.
  • Daily confirmation calls to remind patients of their future appointments.
  • Verify patients eligibility of benefits by calling insurance companies.
  • Assist patients to fill out health history forms, and other information paperwork.
  • Pull and file charts to keep patient records updated.
  • Adhere to strict HIPAA guidelines at all times to protect patient privacy.
  • Perform general office duties, such as answering telephones, filing, emailing and faxing records.

Flagger/ Pilot Truck Driver

Road Master Traffic Control
05.2020 - 08.2020
  • Warned construction crews of approaching vehicles that failed to stop in effort to prevent injuries and accidents
  • Controlled flow of traffic through construction areas and work zones on busy highways and interstates
  • Used flagging tools such as stop and slow paddle and red flag
  • Being observant of the surroundings at all times to ensure the safe movement of oncoming traffic
  • Two way radio contact with co-worker to facilitate traffic movement, and to ensure proper position
  • Attended monthly safety meetings and consistent use of PPE
  • Professionally communicated with motorists stuck in stopped traffic
  • Recorded license plate numbers of traffic violators to turn over to law enforcement officials.

Flagger/Pilot Car Driver

MJack LLC
12.2019 - 04.2020
  • Warned construction crews of approaching vehicles that failed to stop in effort to prevent injuries and accidents
  • Controlled flow of traffic through construction areas and work zones on busy highways and interstates
  • Used flagging tools such as stop and slow paddle and red flag
  • Being observant of the surroundings at all times to ensure the safe movement of oncoming traffic
  • Two way radio contact with co-worker to facilitate traffic movement, and to ensure proper position
  • Attended monthly safety meetings and consistent use of PPE
  • Professionally communicated with motorists stuck in stopped traffic
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift
  • Safely drove pilot vehicle at correct speed limits

Lab Technician

ND Paper
11.2017 - 12.2019
  • Collect samples in an industrial environment, and test samples for quality control in the lab
  • Documented findings and entered into SAP/MOPS software for tracking
  • Inspected raw materials and finished products to verify quality
  • Contacted lead operator of any testing on products that did not meet specifications
  • Performed routine maintenance and calibration on testing equipment
  • Operated industrial mixers to compound and blend chemicals
  • Wear all PPE required such as hard hat, safety glasses, ear protection, safety boots, high visibility vest when traveling busy traffic areas, chemical goggles, chemical gloves/rubber gloves

Assistant Teacher

Valley Chaple Child Development Center
05.2016 - 11.2017
  • Assist lead teacher in classroom management, safety, and care
  • Aid in lesson planning, organizing activities with children, communicating with parents, and preparing children for kindergarten
  • Help assess children developmental levels, organized open house meetings and conferences with parents
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors
  • Educated students in foundational concepts such as shapes, numbers and letters

Receptionist

FRMC HealthPlus
12.2015 - 05.2016
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
  • Kept reception area clean and neat to give visitors positive first impression
  • Use of EFT forms, credit cards, and bank deposits to process different forms of payment
  • Scheduled appointments in each department, ranging from childcare, personal training, dietitian appointments, and massage therapy

Education

Associate of Applied Science - Health Information Technology

Pierpont Community And Technical College
Fairmont, WV
05.2025

Certified Billing And Coding Specialist -

Pierpont Community And Technical College
Fairmont, WV
05.2024

High School Diploma -

North Marion High School
Farmington, WV
2015

Skills

  • Workflow Optimization
  • Data Entry
  • Office Administration
  • Meeting planning
  • Scheduling
  • Insurance Verification
  • Claim submission
  • Revenue Cycle Management
  • HIPAA Compliance
  • Diagnostic Coding
  • Procedural Coding
  • CPT coding knowledge
  • HCPCS Level II Familiarity

Certification

PEC SafeLand Certification

ATSSA Flagger Certification

Timeline

Administrative Assistant

ND Paper
03.2022 - 05.2023

Dental Receptionist

Parker, Villinger, And Hamricks DDS
08.2020 - 03.2022

Flagger/ Pilot Truck Driver

Road Master Traffic Control
05.2020 - 08.2020

Flagger/Pilot Car Driver

MJack LLC
12.2019 - 04.2020

Lab Technician

ND Paper
11.2017 - 12.2019

Assistant Teacher

Valley Chaple Child Development Center
05.2016 - 11.2017

Receptionist

FRMC HealthPlus
12.2015 - 05.2016

Associate of Applied Science - Health Information Technology

Pierpont Community And Technical College

Certified Billing And Coding Specialist -

Pierpont Community And Technical College

High School Diploma -

North Marion High School

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