Sierra McCarter
Maryville
Summary
Dynamic professional with extensive experience in healthcare and administrative roles, including as a Lead Medical Assistant at Tennessee Foot and Ankle Clinic. Proven ability to enhance patient care through effective scheduling and process improvements, while demonstrating strong organizational skills and compliance with HIPAA regulations. Committed to delivering exceptional customer service and clinical documentation accuracy.
Overview
14
14
years of professional experience
Work History
Juvenile Court Clerk
Blount Count Government
Maryville, TN
06.2024 - Current
Lead Medical Assistant
Tennessee Foot and Ankle Clinic
Lenoir City, TN
08.2022 - 06.2024
- Supervised daily operations of medical assistants to ensure efficient patient flow.
- Trained and mentored new staff on clinical procedures and protocols.
- Coordinated patient scheduling and follow-up appointments for enhanced care delivery.
- Implemented process improvements that reduced wait times for patients significantly.
- Assisted in the management of electronic health records for accuracy and compliance.
- Collaborated with physicians to optimize treatment plans and enhance patient outcomes.
Certified Nursing Assistant
Foothills Rehabilitation Center
Maryville, TN
02.2019 - 12.2021
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff promptly.
- Documented patient care activities accurately in electronic health records.
- Collaborated with multidisciplinary teams to develop individualized care plans.
Assistant Manager
AMC Movie Theater
Maryville, TN
06.2012 - 07.2018
- Supervised daily operations, ensuring optimal customer service and operational efficiency.
- Trained and mentored team members to enhance productivity and service standards.
- Implemented staff scheduling strategies to maximize workforce effectiveness during peak hours.
- Coordinated inventory management, reducing waste through effective stock control measures.
Education
No Degree - MA
Ross Medical Education Center
Knoxville, Tn 08-2022
High School Diploma -
William Blount High School
Maryville, TN 05-2014
Skills
- Strong organization
- Data entry
- Court procedures
- Document preparation
- Office management
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
Timeline
Juvenile Court Clerk
Blount Count Government
06.2024 - Current
Lead Medical Assistant
Tennessee Foot and Ankle Clinic
08.2022 - 06.2024
Certified Nursing Assistant
Foothills Rehabilitation Center
02.2019 - 12.2021
Assistant Manager
AMC Movie Theater
06.2012 - 07.2018
No Degree - MA
Ross Medical Education Center
High School Diploma -
William Blount High School