Summary
Overview
Work History
Education
Skills
Timeline
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Sierra Mehr

Summary

Dedicated professional, skillful in sample collection, data recording and instrument calibration. Resourceful and adaptable individual with extensive experience in quality assurance. Comfortable handling complex issues, meeting strict deadlines and adjusting to rapidly changing conditions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Sample Preparation Technician

Takeda Pharmaceuticals
07.2023 - Current
  • Reduced processing time for samples by streamlining workflows and optimizing equipment usage.
  • Ensured accurate results with meticulous adherence to quality control procedures and guidelines.
  • Maintained a clean and organized laboratory environment, supporting efficient sample processing operations.
  • Safeguarded accuracy in test results by strictly adhering to safety protocols and regulatory requirements during sample handling processes.
  • Participated in audits and inspections, demonstrating compliance with industry standards and best practices for efficient sample preparation techniques.

Delivery Driver

Jimmy John's Franchise
02.2022 - 07.2023
  • Gained and demonstrated strong customer service skills at several different franchise locations
  • Collaborate with team to maximize delivery efficiency in a fast-paced, high-volume work environment
  • Took leadership role training and overseeing new drivers
  • Manage 25-40 delivery orders per day, and interface with customers to resolve product issues and find difficult locations
  • Perform cash handling procedures, process refunds, and review orders for accuracy prior to delivery to reduce errors
  • Maintained the safety and cleanliness of company vehicles, and ensured compliance with company policies and food handling protocols
  • Communicated customer complaints, requests and feedback to company management for swift resolution.

Seasonal Warehouse Worker

Amazon Prime Products
07.2021 - 01.2022
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
  • Completed over 40 customer orders each day in warehouse setting
  • Loaded, unloaded and moved material to and from storage and production areas
  • Coordinate with cross-functional teams to identify process gaps and develop solutions.

Supervisor of Operations

Adogo Pet Hotel
03.2019 - 06.2021
  • Worked in a matrix management environment with oversight of division level managers, operations, sales, human resources, safety and compliance
  • Helped build and review master service agreements for work eligibility
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines
  • Investigated and resolved departmental non-conformances
  • Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings
  • Reviewed shift reports to understand current numbers and trends to adapt accordingly.

Education

in Developmental Psychology -

Normandale Community College
06.2021

High School Diploma -

Minnetonka Senior High School
06.2019

Skills

  • Order Fulfillment
  • Efficiency and Time Management
  • Communication and Interpersonal Skills
  • Attention to Detail
  • Customer Service Experience
  • High Pressure Problem Solving
  • Technical Program Experience
  • Sterilization techniques
  • Quality control procedures

Timeline

Sample Preparation Technician

Takeda Pharmaceuticals
07.2023 - Current

Delivery Driver

Jimmy John's Franchise
02.2022 - 07.2023

Seasonal Warehouse Worker

Amazon Prime Products
07.2021 - 01.2022

Supervisor of Operations

Adogo Pet Hotel
03.2019 - 06.2021

in Developmental Psychology -

Normandale Community College

High School Diploma -

Minnetonka Senior High School

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Sierra Mehr