Sierra Miller
Circleville,OH
Summary
Dynamic and adaptable professional with proven problem-solving abilities and effective communication skills. At Zanzis Pizza, I enhanced customer satisfaction by resolving inquiries efficiently and mentoring new employees, contributing to a high-performance team environment. Committed to organizational excellence and client advocacy, I thrive in fast-paced settings while maintaining reliability and accuracy. Personable and motivated, equipped with foundational knowledge and technical skills in project management and data analysis. Possesses familiarity with industry-standard software and tools, including proficiency in Microsoft Office and basic coding languages. Aims to leverage these skills to contribute to team success and drive positive outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Intern
Haven House Of Pickaway County
01.2025 - 04.2025
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Sorted and organized files and reports for staff.
- Answered phone and performed clerical duties to assist human resources department.
- Assisted in weekly group meetings and activities with clients and staff.
- Developed a greater understanding of how to communicate effectively and build rapport with staff and clients.
- Gained knowledge through various tasks and requests given.
- Maintained a tidy workspace for productivity and well-being.
CSR
Zanzis Pizza
11.2020 - 11.2021
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Education
Health Sciences & Professions Associates Program - Human Services Technology
Ohio University Chillicothe, OH
Chillicothe, OH05-2025
Logan Elm High School
Circleville, OH05-2022
Skills
- Problem-solving abilities
- Multitasking abilities
- Adaptability and flexibility
- Self-awareness
- Client advocacy
- Teamwork and collaboration
- Active listening
- Organizational skills
- Reliability
- Effective communication
Certification
Certified Chemical Dependency Counselor Assistant Preliminary in the State of Ohio
Timeline
Intern
Haven House Of Pickaway County
01.2025 - 04.2025
CSR
Zanzis Pizza
11.2020 - 11.2021
Health Sciences & Professions Associates Program - Human Services Technology
Ohio University Chillicothe, OH
Logan Elm High School
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