Sierra Moore
Acton,CALIFORNIA
Summary
A dedicated professional with a diverse skillset that includes administration, customer service and inter personal skills with both supervisor and co workers communication . Encourages team building relationships and providing individualized attention. Fosters positive relationships and promotes an effective work environment. Prioritizes work to quickly accomplish. A fast learner with excellent computer skills. Adaptable and eager to be a part of a successful team. Offers strong communication and leadership skills that can be an asset in any role.
Overview
6
6
years of professional experience
Work History
Cruise Vacation Support Planner
Princess Cruises
Santa Clarita , CA
03.2018 - Current
- Monitored multiple databases to keep track of all company inventory
- Supported Cruise Vacation planners in operational improvements and resolution of customer service problems to deliver top-notch customer service
- Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
- Learned departmental codes for internal use
- Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction
- Continuously enhance my knowledge and use of Princess search and other on line tools to provide correct information , Supports the mission, goals, policies and objectives and perform other related duties as required
- Works cooperatively with co-workers, supervisors and command staff
Exercises tact, self-restraint and good judgment. Establishes and maintains effective working relationships
Education
High School Diploma -
Pearblossom Private School
PearblossomSkills
- Areas of Expertise
- Promoted with in 6 months
- Team Leadership
- Outbound Phone Calls
- Problem Solving
- Personal Assistance
- Customer Service
- Communication
- Office Administration
- Building Relation
Timeline
Cruise Vacation Support Planner
Princess Cruises
03.2018 - Current
High School Diploma -
Pearblossom Private School
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