Sierra Morris
Angola,IN
Summary
Healthcare IT professional with 8+ years of experience supporting Epic applications, healthcare operations, training, and system implementations, including 5 years of direct experience in Epic user provisioning, security access management, and workflow support within a Community Connect environment. Experienced in supporting Epic build, upgrades, troubleshooting, and cross-functional collaboration with clinical and operational stakeholders. Strong analytical and critical thinking skills with a focus on maintaining documentation standards, resolving complex access issues, and supporting knowledge transfer across teams.
Overview
12
12
years of professional experience
Work History
Clinical Informatics Specialist
CAMERON HEALTH
Angola, IN
01.2021 - Current
- Manage Epic user provisioning, termination, and access modifications across multiple departments while ensuring compliance with security and operational standards.
- Support Epic security-related workflows including role-based access assignments and troubleshooting access issues.
- Serve as a subject matter resource for Epic workflows, access management, and operational best practices in a Community Connect environment.
- Lead and support Epic implementations, department builds, system upgrades, and workflow enhancements.
- Collaborate with IT teams, analysts, and operational leaders to resolve complex system issues and improve Epic functionality.
- Provide support for integrated systems including radiology interfaces, billing systems, and third-party application integrations.
- Participate in planning, testing, and support for Epic upgrades across Cadence, Prelude, Beaker, and Resolute Billing.
Certified Epic Trainer – Cadence, Prelude, Referrals & Authorizations
01.2019 - 01.2021
- Delivered Epic application training to new hires and existing staff across multiple departments.
- Developed training materials, workflows, and user education documentation.
- Provided at-the-elbow support during implementations, go-lives, and system upgrades.
- Partnered with leadership and IT teams to ensure end-user adoption and system proficiency.
- Supported optimization of workflows through education and best practice reinforcement.
Patient Access Team Lead
01.2018 - 01.2019
- Supervised daily patient access operations including registration and scheduling workflows.
- Supported staff training, onboarding, coaching, and performance development.
- Served as an Epic workflow resource for patient access processes.
- Assisted in process improvement initiatives to enhance efficiency and patient experience.
Hospital Registrar
01.2017 - 01.2018
- Registered patients and maintained accurate demographic, insurance, and scheduling data.
- Ensured compliance with organizational policies and healthcare regulations.
- Delivered high-quality customer service in a fast-paced clinical environment.
Surgical Core Technician
MAYO CLINIC
Rochester, MN
01.2015 - 01.2017
- Decontaminated, assembled, sterilized, and distributed surgical instruments and medical equipment.
- Maintained strict infection control and sterilization standards.
- Managed instrument inventory and ensured surgical tray readiness.
- Collaborated with operating room staff to support safe and efficient patient care.
Early Preschool Teacher
NEW HORIZON ACADEMY
Rochester, MN
01.2014 - 01.2015
- Implemented early childhood curriculum focused on kindergarten readiness.
- Created a structured and supportive learning environment.
- Partnered with families to support child development and progress.
Education
High School Diploma -
Valley Vista High School
Nursing Coursework
Estrella Mountain Community College
01.2012
Skills
- Epic Security & User Provisioning
- Role-Based Access Management
- Epic Cadence
- Epic Prelude
- Epic Referrals & Authorizations
- Epic Training & Education
- Workflow Analysis & Optimization
- System Implementations & Upgrades
- Incident & Issue Resolution
- Project Coordination
Certifications
- Certified Epic Trainer – Cadence / Prelude
- Certified Epic Trainer – Referrals & Authorizations
- CRCST (Certified Registered Central Service Technician)
- Emergency Medical Technician (EMT) Certificate
Timeline
Clinical Informatics Specialist
CAMERON HEALTH
01.2021 - Current
Certified Epic Trainer – Cadence, Prelude, Referrals & Authorizations
01.2019 - 01.2021
Patient Access Team Lead
01.2018 - 01.2019
Hospital Registrar
01.2017 - 01.2018
Surgical Core Technician
MAYO CLINIC
01.2015 - 01.2017
Early Preschool Teacher
NEW HORIZON ACADEMY
01.2014 - 01.2015
Nursing Coursework
Estrella Mountain Community College
High School Diploma -
Valley Vista High School