TREMINA LITTLEJOHN
Summary
Team-oriented individual promoting exemplary presentation, project management and risk oversight skills. Demonstrative Scrum Master with background communicating effectively with and leading high-performance teams. Considered expert in prioritizing tasks and optimizing workflows.
Overview
15
15
years of professional experience
Work History
Analyst, People Services Generalist
Walmart -Global Tech
Charlotte, NC
04.2023 - Current
- Supported human resources department in areas such as people metrics, reporting, finance and analytics
- Developed diagrams to describe and lay out logical operational steps
- Managed product backlog and supported Scrum framework for monthly sprint releases
- Collaborated with product owners, team members, technologists, and developers to define solutions and drive progress
- Applied agile methodology to shorten cycle time and achieve target margins
- Facilitated Scrum framework – sprint planning, backlog refinement, daily standups, reviews and retrospectives
- Acted as liaison for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes
- Updated customers and senior leaders on progress and roadblocks.
Tax Support Associate
Intuit - TURBOTAX
Spartanburg, SC
01.2021 - Current
- Participated in continuous professional development opportunities to stay current in industry trends, elevating personal expertise as a Tax Preparer over time.
- Implemented quality control measures within the firm to reduce errors and maintain high standards of service for all clients.
- Increased client satisfaction by providing accurate and timely tax preparation services.
- Managed multiple deadlines efficiently, ensuring all clients'' taxes were filed on time without compromising quality or accuracy.
- Conducted thorough research to identify potential deductions and credits for clients, maximizing their returns.
- Evaluated potential risks associated with various taxation strategies while considering each client''s unique financial situation.
- Contributed to overall team success by consistently meeting or exceeding performance metrics for quality, productivity, and client satisfaction.
Support Services Specialist
Walmart EBS
Charlotte, NC
04.2019 - 05.2023
- Evaluated employee performance regularly, providing constructive feedback and coaching for continuous growth.
- Optimized resource allocation by analyzing workload data and forecasting future needs accurately.
- Resolved workflow-related issues promptly, minimizing downtime and maintaining project momentum.
- Collaborated with cross-functional teams to develop best practices for seamless coordination of work efforts.
- Conducted regular process audits to ensure compliance with established guidelines and maintain quality standards.
- Provided training to new employees on workflow processes and software tools, boosting their performance levels quickly.
- Served as a liaison between management and staff to facilitate smooth flow of information regarding project updates or changes in priorities.
Vendor Compliance and Accounts Payable Specialist
Walmart EBS
Charlotte, NC
03.2016 - 04.2019
- Investigated daily variances and corrected errors to resolve discrepancies
- Reached out to vendors and customers to verify information and follow up on client issues
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable
- Registered transactions and data on accounting database to track history and safeguard information
- Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies
- Maintained accurate records on all transactions, payments, and correspondence with vendors, ensuring transparency and compliance.
- Resolved disputes between company personnel and vendors diplomatically, preserving positive working relationships while upholding company interests.
Sales and Use Tax Accountant
Centerplate
Greenville, SC
09.2015 - 03.2016
- Researched and provided summary memos on technical tax issues at request of partners and clients
- Prepared federal and state income tax returns for individuals, and businesses
- Conducted tax reviews and compilations to identify potential exposure areas and provided suggestions
- Examined accounts and records and computed tax returns according to prescribed rates, laws and regulations
- Drafted tax documentation subject to detailed review and approval by department management
- Recorded, classified and summarized financial transactions and events in accordance with accounting principles
- Remained educated in all current tax laws for both US and foreign countries.
Aerospace Maintenance Journeyman
United States Air Force Reserve
Charleston, SC, United States
10.2008 - 05.2013
- Exemplified strong work ethic, maintaining flexible availability to address urgent repair needs as they arose.
- Optimized inventory management by tracking essential parts, tools, and equipment for timely repairs.
- Supported continuous improvement initiatives by actively participating in training programs and staying current on industry advancements.
- Increased overall reliability of the fleet by performing preventative maintenance checks regularly.
- Promoted an environment committed to safety best practices among team members at all times.
- Maintained accurate documentation of all maintenance tasks, upholding strict industry standards.
Education
MBA - Accounting
American Public University System
Charles Town, WV03.2020
Bachelor of Science - Accounting, Economics
Winthrop University
Rock Hill, SC12.2015
Skills
- ServiceNow
- Workday
- Jira
- SQL
- MS Office products: Excel, Word, Powerpoint, Planner
- Strategic/Critical Thinking
- Quality Control
- Federal and local state tax laws
- Small business tax knowledge and preparation
- Team Development
- Document Management
- Training Strategies
- Adaptability and Flexibility
- Excellent Communication
- Organizational Skills
- Analytical Skills
Timeline
Analyst, People Services Generalist
Walmart -Global Tech
04.2023 - Current
Tax Support Associate
Intuit - TURBOTAX
01.2021 - Current
Support Services Specialist
Walmart EBS
04.2019 - 05.2023
Vendor Compliance and Accounts Payable Specialist
Walmart EBS
03.2016 - 04.2019
Sales and Use Tax Accountant
Centerplate
09.2015 - 03.2016
Aerospace Maintenance Journeyman
United States Air Force Reserve
10.2008 - 05.2013
MBA - Accounting
American Public University System
Bachelor of Science - Accounting, Economics
Winthrop University