Sierra Orendach
Emmaus,PA
Summary
Service-minded stock management professional with over 8 years of experience working for leading retailers. Adept at maintaining adherence to strict guidelines and regulation to maintain safety. Increased efficiency by working collaboratively with cross-functional teams to optimize customer service objectives. Proven skills in receiving, moving and stocking merchandise. Efficient, accurate and hardworking team player knowledgeable about grocery stocking and rotation procedures. Comfortable lifting 100+ pounds. Hardworking and punctual Retail associate works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Overnight Stocker/Produce Associate
Walmart
Lehighton, PA
04.2023 - 11.2023
- Assisted customers with locating items, retrieving merchandise from stockroom shelves and providing information on products.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Built displays for special promotions, sales events and seasonal items as directed by supervisor.
- Gathered assigned merchandise and transported to store floor locations using hand trucks.
- Operated forklift and pallet jacks to unload trucks and move products throughout the store.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Conducted price changes as needed, following established procedures.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Removed expired and overripe items to provide freshest options and eliminate health risks.
- Restocked shelves according to plan-o-grams set up by management team.
- Checked expiration dates on all food items to ensure quality control standards were met.
Cashier/Self Checkout/Deli Associate/Hot Foods Cook
Weis Markets Inc
Schnecksville, PA
01.2020 - 03.2023
- Issued receipts, refunds, credits or change due to customers.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Worked closely with front-end staff to assist customers.
- Built and maintained productive relationships with employees.
- Answered customer questions and provided store information.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Learned roles of other departments to provide coverage and keep store operational.
- Helped customers find specific products, answered questions, and offered product advice.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Cashier/Stocker
Rite Aid
Allentown, PA
11.2016 - 10.2018
- Welcomed customers, offering assistance to help find store items.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Greeted customers and answered any questions they had about the store's products and services.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Counted and balanced cashier drawers.
- Followed company security procedures for handling large sums of money.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Used suggestive selling techniques to promote add-on sales.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Answered phone calls to assist customers with questions and orders.
- Issued receipts, refunds, credits or change due to customers.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Verified customer age requirement for alcohol or tobacco purchases.
- Performed other duties as assigned by management.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Updated product labels to reflect accurate pricing.
- Updated products with new pricing or temporary promotion signs to increase sales.
- Inspected stock for damage or defects and reported issues to management.
Education
GED -
Northern Lehigh High School
Slatington, PASkills
- Inventory Counts
- Production Documentation
- Product Merchandising
- Equipment Operation
- Stock Rotation
- Stock Replenishment
- Stocking Shelves
- Stockroom Maintenance
- Stocking Products
- Unloading Merchandise
- Barcode Scanning
- Hand Truck Operation
- Loading and Unloading
- Pallet Jack Operation
- Product Inspection
- Moving Boxes
- Heavy Lifting
- Unloading Trucks
- Cleaning
- Merchandise Display
- FIFO Stocking
- Customer Assistance
- Product Recommendations
- Cash Register Operation
- Customer Service
- Merchandise Restocking
- Loyalty Program Promotion
- Retail Merchandising
- Time Management Skills
- Staff Training
- Organizational Abilities
- Sales Promotion
- Inventory Stocking
- Problem-Solving
- Pricing and Markdowns
- Credit and Cash Transactions
- Team Collaboration
- Active Listening
- Order Taking
- Training and Mentoring
- Effective Customer Upselling
- Adaptable and Flexible
- Creative Thinking
- Relationship Building
- Analytical Thinking
- Honest and Dependable
- Cooperative Attitude
- Reliable and Responsible
- Price Checking
- Product Labeling
- Merchandise Rotation
- Clear Communication
- Flexible Schedule
- Safe Lifting Procedures
- Shelf Stocking
- Storage Management
- Willing to Learn
- Complex Problem-Solving
- Positive Attitude
- Safety Processes and Procedures
- Product Tagging
- Customer Relationships
Affiliations
- Gym/workout
- Compete in charity runs
- sports
- Nature exploring
- fishing/hunting
Languages
Spanish
Limited
References
References available upon request.
Timeline
Overnight Stocker/Produce Associate
Walmart
04.2023 - 11.2023
Cashier/Self Checkout/Deli Associate/Hot Foods Cook
Weis Markets Inc
01.2020 - 03.2023
Cashier/Stocker
Rite Aid
11.2016 - 10.2018
GED -
Northern Lehigh High School
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